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gaoe_82

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gaoe_82

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March 19th, 2007 23:00

Help!!! Where can I get an OCR CD?

Hello, my name is Eva. I have a problem with my All-in-One 922 printer; when I try to scan a document to MS Word, it appears a box that says that i have to install an OCR using a CD that supposed to come with my printer, but I do not have it. Do you know where can I buy the OCR CD or if I can download it?
 
Thank you
 
Eva
  • Krakster

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    Posted March 20th, 2007 23:00

    Dell will send you an install CD free of charge regardless of being out of warranty or not.
  • CassidyAH

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    Posted March 26th, 2007 18:00

    The OCR software is also included in the drivers download.  You can access the driver download for Dell Printers at the following link:
  • JoeRasel

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    Posted March 28th, 2007 23:00

    I have no idea why I am being sent this thread, My problem has nothing to do with this issue and I also have nothing of value or interest that I can share with eva or lynn. I will say one thing though. I feel your pain. My Computers and printer have been "jacked-up" since day one, and believe me "jacked-up" ain't nothing nice, says Pedro!!!!!! 
  • lynn-again

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    Posted March 28th, 2007 23:00

    I have the identical problem. I tried to download the 922 drivers. I keep getting (and have gotten for hours) the error message: The chosen document is not currently available. Please try again later. Could someone fix this or let me know of another way to download the OCR driver?
  • CassidyAH

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    Posted March 29th, 2007 13:00

    Don't know what's going on with this link.  Perhaps one of the Mods can take a look at this, however, you still can get to the driver through the "Drivers & Download" link on the main Dell Support Site (support.dell.com)  Here is the link directly to the 922 printer.  I just checked it and it seems to work:
     
  • gaoe_82

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    Posted March 30th, 2007 03:00

    Lynn-again, I follow Krakster advice of asking Dell for a new CD. They sent me the CD to install my printer software again (it contains the OCR driver), and now my printer doesn't have any problem. You can ask for a CD too. When I sent them the e-mail explaining them what happened with my printer they answered me back and gave me some steps that I had to follow to install the program correctly. If you need them, please let me know, this is my e-mail address gaoe_82@yahoo.com. If you don't do it correctly it is not going to work. I didn't follow the steps the first time that I tryied to install the software, that's why I'm telling you.
    Eva
  • mikesper

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    Posted August 25th, 2007 20:00

    I am also having a problem with the ocr, yet I have the software installed.  it seems there is a problem with the application on this printer.  I don't know how to solve it.