Hello, my name is Eva. I have a problem with my All-in-One 922 printer; when I try to scan a document to MS Word, it appears a box that says that i have to install an OCR using a CD that supposed to come with my printer, but I do not have it. Do you know where can I buy the OCR CD or if I can download it?
I have no idea why I am being sent this thread, My problem has nothing to do with this issue and I also have nothing of value or interest that I can share with eva or lynn. I will say one thing though. I feel your pain. My Computers and printer have been "jacked-up" since day one, and believe me "jacked-up" ain't nothing nice, says Pedro!!!!!!
I have the identical problem. I tried to download the 922 drivers. I keep getting (and have gotten for hours) the error message: The chosen document is not currently available. Please try again later. Could someone fix this or let me know of another way to download the OCR driver?
Don't know what's going on with this link. Perhaps one of the Mods can take a look at this, however, you still can get to the driver through the "Drivers & Download" link on the main Dell Support Site (support.dell.com) Here is the link directly to the 922 printer. I just checked it and it seems to work:
Lynn-again, I follow Krakster advice of asking Dell for a new CD. They sent me the CD to install my printer software again (it contains the OCR driver), and now my printer doesn't have any problem. You can ask for a CD too. When I sent them the e-mail explaining them what happened with my printer they answered me back and gave me some steps that I had to follow to install the program correctly. If you need them, please let me know, this is my e-mail address
gaoe_82@yahoo.com. If you don't do it correctly it is not going to work. I didn't follow the steps the first time that I tryied to install the software, that's why I'm telling you.
I am also having a problem with the ocr, yet I have the software installed. it seems there is a problem with the application on this printer. I don't know how to solve it.
Krakster
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Posted March 20th, 2007 23:00