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Dell Photo Printer 720 with Studio 15 laptop Windows Vista
I hooked up a 720 Printer to my laptop, but did not download software of any type or install anything with it. My computer went through a list of things it was "getting ready", and eventually told me the printer was ready for use (all non-technical terms, I know, but I don't remember what exactly it was saying or doing.....) Anyway, I am able to print from it, so maybe it downloaded something from the internet automatically, but my problem is this: I can't change any of the settings/properties when I print. For example, if I want to print on "better" instead of "normal" I can't. I dont know what to do, or if the correct software has even been downloaded to my computer for the printer to work in full capacity. Any suggestions?
Thanks,
Alissa
Hello, there is no official driver at dell's website for your printer, seem like windows 7 could detect your printer but as you couldn't install driver you could not modify some kind of features avaliable at driver, try to reinstall printer with windows vista driver after delete printer installed automatically and don´t forget to restart printer with printer unplugged from computer.
Please, don't plug printer cable untill installer ask for it,
*** PLEASE, READ NEXT POST ***********
hope it helps...
For reasons I won't go into, I never got the printer hooked up to my computer, and I am now trying to do so. I now have Windows 7, and you said the process would be different. Could you help me out on the steps of hooking the previously referred to printer up?
Thanks,
Alissa
Alissa,
Windows 7 is different. Try using the special instructions located at...
720 Color Inkjet Printer owners thread (W7)
Then tell me what happens.
Rick
maradiz,
Try running Finding System Information REMOVE YOUR PRODUCT ID and post the rest of the information back here.
Also tell me the virus protection you're using.
Rick
PudgyOne
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Posted November 10th, 2009 03:00
Alissa,
I didn't see anywhere in your thread that you were using Windows 7. If you are post back as the procedure is a little different.
Please follow the instructions below and then tell me what happens.
First, let's make sure your computer has the latest Windows Updates, especially .net framework, needed to run many applications and the latest Java.
Disconnect your printer. Download and run this patch to completely remove the printer from your computer. Run the patch, a MUST on Vista computers, until it prompts you to restart your computer.
Restart your computer.
Download the proper drivers.
XP Drivers
Vista 32-bit Drivers
Vista 64-bit Drivers
All other drivers
Install the proper drivers. You'll be prompted when to connect your printer(powered on)
***To install drivers, sometimes the file unzips and does nothing. You have to look for the setup.exe file, right click on it, then left click run as administrator***
As for scanning, if you have the disk that came with the printer, then insert the Printer disk and stop it from running. Go to My Computer and double click on it. Look for the drive with the Dell disk in it. Right click on it, left click explore. Look for the OCR Folder. In the OCR Folder, there is an Abbyy Folder. right click on setup.exe, that's in the Abbyy Folder and left click run as administrator. This will install the OCR program.
Scanning
Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.
Scanning wirelessly, use the scan buttons on the printer.
Rick