Help

Start a discussion
UNSOLVED

jania001

updated

13 years ago

J

jania001

2 Posts

0

13220

August 8th, 2013 21:00

C1765 NFW Paper Feed Jam

I am trying to print on special paper (thick paper and smaller than a regular sheet of paper). I can't get the printer to feed the paper and it constantly jams (error 075-100) every time I send something to the printer. I can print on normal paper perfectly fine. What is the secret to getting it to feed special papers. I tried changing the paper settings both via my computer and via the printer itself.

Thanks!

  • DA

    DELL-Andrew F

    249 Posts

    238

    0

    Posted August 9th, 2013 03:00

    Hi jania001,

    Good day and welcome to the community!

    Thanks for reaching out to us and am sorry for the trouble experienced. Issue being experienced may have been caused by the thickness and quality of the paper. Are you using a smooth surface paper? What type of paper are you using exactly? Glad to help.

    Thanks and Regards,

  • J

    jania001

    2 Posts

    238

    0

    Posted August 10th, 2013 07:00

    It is card stock. I can get it to print a 8.5x11 thick sheet but when it comes to smaller paper it is being difficult. I got it to pull a regular sheet of paper at the right size but then it wouldn't take the card stock.

    Thanks.

Dell Support Resources

Latest Solutions

View More