UNSOLVED
3115cn wakes up when phone goes off hook
Hello, I have a 3115cn MFP which is connected to my phone line at home. I only have the one line, which I normally use for voice communications. Since I rarely send faxes, and even less frequently receive them, I elected to set the auto-answer timeout to 255, set the "answer select" to TEL mode, and enable remote receive. I can send faxes fine. If an incoming fax comes in, the phone rings, I pick it up, hear the tone, and hit 00 on my phone. The 3115cn reacts and takes the fax. All this works great. However I have noted that if the 3115cn is in sleep mode, and I pick up the phone to make a call, the machine wakes up immediately, even though no faxing is involved. Alternatively, if the phone rings, it will ring and as soon as I pick it up, or my answering machine picks it up, the 3115cn wakes up. When I say wake up, it doesn't actually pick up the line, just comes out of sleep mode, i.e. runs the scanner-lamp carriage and the print engine momentarily, and the LCD panel lights up. It's not earth shattering, just annoying. Is there anything I can do about it, other than unplug it from the phone line? Thank you for reading-
I too just came here looking for an answer to this. Any times my wife picks up the phone downstairs, the printer comes out of sleep mode. I never ever receive faxes, and I rarely send them. I suppose I could unplug the phone cord, I was just hoping there was a real solution to this.
Mine does the same thing..... I've played around with many of the settings..... no help. We too have only one line. Every time this thing "wakes up", it heats the fuser up as though you were going to print. This is what consumes the most power and costs $$.
Dell says this is working as designed because when the line goes "off-hook", the printer assumes there might be some fax activity to commence and wakes the printer.
I convinced the wife that if we were going to rcvd a fax, someone would probably ask us if we had a fax machine before sending us a fax; she agreed. That the case, I built a little switch box to DISconnect the phone line from the printer when the switch is off and mounted it with some Velcro right on the side of the scanner. Two effects: 1) we no longer get spam faxes as we control the connection. 2) Now, the machine does NOT wakeup each time the phone rings OR when we pick up the line to call someone.
p.s..... all the components to build a cut-out switch can be purchased at your local Radio Shack store, or, you can buy a phone-line cutout switch on-line.
gunoo
8 Posts
702
0
Posted June 28th, 2007 18:00