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MariosKatsaros
9 Posts
0
2204
January 24th, 2021 15:00
Dell Precision 7730 - Premier Color not working
Hello everyone,
Yesterday all of a sudden the Dell PremierColor on my Precision 7730 stopped working. In the "advanced color setup" of the menu, in the "color settings" there is no difference whether I choose "Internet(sRGB)", "Photo(Adobe RGB)", "Vibrant (Full)" or any other color space I choose. The colors are always the same no matter which color space I choose.
Does anyone know how this can be fixed?
MariosKatsaros
9 Posts
1923
0
Posted January 24th, 2021 17:00
Hello, I followed your instructions on how to restore the system to another date and now the issue is resolved. The Dell PremierColor is working again and the colors are fixed. Thank you so much for your help.MariosKatsaros
9 Posts
1922
0
Posted January 24th, 2021 17:00
Hello jimrich3, After contacting the customer care of Dell, I followed their instructions on how to restore the system to a previous date that was working and now the issue is resolved. The Dell PremierColor is working again and the colors are fixed. Hope this solution will help you too.ralphsanchez
7 Posts
1803
1
Posted January 28th, 2021 15:00
I had the same problem on my XPS 15 (7590) and I came up with a workaround to reinstall PremierColor 5.x which I posted here: Overly vivid colors with PremierColor 6.x - Dell Community
DELL-Cares
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Posted January 24th, 2021 15:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support options, No free goodwill repair, Get a copy of your Dell invoiceAs of this morning, this is an issue on my computer too. I noticed that my versions of Dell PremierColor was updated this morning (via the Microsoft Store), which is when the issue materialized. I suspect that the cause is the new 6x version of PermierColor, as for years, I've not had any issues with display color. Currently the colors are WAY TOO vivid (regardless of setting).
I also have this issue since today. I have had this issue in the past multiple times as well and am so frustrated that is is back. I just updated to the new windows version and can't do a system restore. Also uninstalling premiercolor doesn't fix the issue
MariosKatsaros
9 Posts
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Posted August 6th, 2021 17:00
Thank you so much for this solution. It really solves the problem if a system restore is not possible.
DELL-Cares
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Posted January 24th, 2021 17:00
Hello,
We would like to look into this for you. Please get back to us with the service tag of the computer, registered owner's name over a private message so that we can look into this.
Does uninstalling the premier color or performing a system restore affect the issue in any way?
Regards,
Aniketh S
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support options, No free goodwill repair, Get a copy of your Dell invoice