Solved!
Go to SolutionPowerVault MD3400 - Temperature Sensors
Hi everyone,
Our SAN fired off two TEMP SENSOR alerts, but said they were UNKNOWN.
There were no lights on the rear, but I rebooted one power supply and the errors are now gone.
Would I be able to upload the logs to someone for review, I'd rather avoid any surprises.
Thanks in advance!
DELL-Marco B
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Posted February 23rd, 2023 02:00
Hello,
is the system out of warranty?
We can give a check on the logs, just upload it on this site
Dell SupportAssist File Upload
Thanks
DELL- Marco B
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!DELL-Marco B
Moderator
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3980 Posts
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Posted February 23rd, 2023 03:00
Please can you send me the service tag?
DELL- Marco B
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!Logs uploaded! Sadly it's out of warranty -- can I extend it?
I noticed there is no "submit" button on the form, just Cancel and Reset. That being said, I believe I've uploaded them correctly. Do you require anything from me to find them?
Thanks!
DELL-Marco B
Moderator
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3980 Posts
317
1
Posted February 23rd, 2023 04:00
Hello,
I don't see any other issue on the storage, if problem happens again I suggest you to contact technical support and ask for a quote to solve the issue.
Thanks
DELL- Marco B
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!