Draining the flea power would have been one of my suggestions as well. I would recommend shutting down the server, remove the power cables and drain the flea power again. THen remove the server cover and locate the NVram jumper (located next to the integrated storage slot on motherboard) move the jumper over and restore power, boot to clear the NVram. Once completed then power down and restore the jumper to its original location. Reapply the ower cables, but let the server sit for 2 minutes prior to powering on (lets iDrac initalize). Power on and let me know what you see, if it is still hanging then try holding down the identification button for 15 seconds to reset the idrac.
Let me know what you see.
DELL-Chris H
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Thanks for your post. I went through all of your suggestions but no luck. I would think it was a dead mother board but it's strange it happened on all 3. One thing, the servers all automatically power on when the cables are connected so I couldn't wait for the iDracs to initialize per your suggestion. I immediately powered them down after applying power and let them sit for several minutes.
Thank you, would you clarify where you're seeing the amber light, as well as if you have taken this to minimum to post, including everything externally connected as well?
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Thanks for your response. The 3 PowerEdge's aren't tied together. I have tried different plugs in our build room which I assume are different circuits. To my knowledge there was no power event. They were our ESXi cluster and were upgraded and placed on the shelf in operational order I am told.
It's what it is pointing to, but the odds of all 3 systems motherboards failing simultaneously are astronomical, unless there was possibly a power event relative to just those 3 systems.
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If you have another R420, you could test the motherboard that way, also if the R420's have the iDrac ports card installed try removing it and see if that has an effect.
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Well googling this error and it seems there are a lot of us out there with this "strange" issue. I've tried all the things listed as well (powered off over night) on my good working machine until I patched it with BIOS / OS Drivers / RAID FW .. Seems after the reboot it can't find the iDRAC7 (not initializing) then you get to "Lifecycle Controller disabled" (because it can't find the iDRAC. Fans running at HIGH speed (no iDRAC to monitor) and I cannot run the URGENT iDRAC patch because the system cannot see iDRAC >> (This update package is not compatible with your system). Now the server is out of warranty but was working just fine. In my 20 years working on Dell's this one is probably my top issue with basically no fix? Anyone have the magic fix? It scares me to "patch" any more servers.
DELL-Chris H
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Posted February 13th, 2020 11:00
Pascone,
Draining the flea power would have been one of my suggestions as well. I would recommend shutting down the server, remove the power cables and drain the flea power again. THen remove the server cover and locate the NVram jumper (located next to the integrated storage slot on motherboard) move the jumper over and restore power, boot to clear the NVram. Once completed then power down and restore the jumper to its original location. Reapply the ower cables, but let the server sit for 2 minutes prior to powering on (lets iDrac initalize). Power on and let me know what you see, if it is still hanging then try holding down the identification button for 15 seconds to reset the idrac.
Let me know what you see.
DELL-Chris H
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!