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Trying to respond to a thread, not allowed?
I am trying to reply to the thread Inspiron 16 7620 2-in-1, Touchpad issues - Dell Community and I'm seeing a cropped version of message "Sorry, either you cannot reply to this topic or you have not verified your email address by clicking on the verification link in the email we sent you when you registered. If you did not receive an email from us, or need us to resend it, please visit your User Profile page." which I was able to acquire the entire message using browser "view page source" details.
I've gone to my dell.com/community | my profile and my settings views and I'm not seeing anything that allows me to resend some email address verification message. The catch22 here is a response to this question I am able to post by starting a new discussion is likely something I also cannot respond to because of this bug!
1 person also has this problem
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DELL-Chris M
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Posted May 29th, 2023 04:00
Not a bug. That 7 month old thread is locked. Start a new thread on the Inspiron Laptops board.
Inspiron 16 7620 2-in-1, Touchpad issues, #2
DELL-Chris M (old account)
#IWork4Dell
DELL-Chris M
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Posted May 29th, 2023 08:00
Is there an icon or text in that old thread I was overlooking that indicates to users it is locked besides the inability to post a reply?
Great question! But no, the current Forum software does not have a padlock icon on locked threads. That is on our wish list.
DELL-Chris M (old account)
#IWork4Dell

filbert
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Posted May 28th, 2023 22:00
I also cannot reply in that thread. We cannot reply because that thread was locked for some reason. I would say that there is nothing wrong with your account, since you were able to start this new thread.