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Go to SolutionVery Poor Wireless Performance on new Dell Mini 10
Hi all - first time posting but long time Dell owner.
Yesterday I received a brand new Mini 10 (model 1010). Out of the box, the wireless performance is really, really poor.
I have two Dell laptops, a Dell desktop, and an Acer netbook. All of those systems connect to my WEP-enabled wireless network and receive between "Very Good" and "Excellent" signal strength at 54 mbps throughout my entire property.
From the same locations, the Mini 10 receives "Very Low" to "Low" at rates as low as 1 or 2 mbps. This is regardless of what Advanced driver settings I tweak for the wireless card driver. Even within close proximity of the wireless router, the Mini 10 gets at best "Good" signal strength and almost never sustains 54 mbps.
I have a Belkin Pre-N router that is working without any issue for all other wireless devices in my home. The internal diagnostics of the Mini 10 wireless card all pass.
Any ideas if I have a hardware issue on my hands, or could this be driver-related? Would hate to send the unit back to Dell but I'm getting really close to that because the system simply isn't usable with the current WiFi issue.
Thanks!!
-Joe
Joe,
New out of the box, I try Dell's online tech support and have them take control of it and try it.
Rick
Joe,
Alright, glad you got it working!:emotion-21: I will make a note of this. If you could mark the verified answer on your own post so if others search the forums, they can see what you did to correct the problem.
Thanks,
Rick
MidnightSwinga
1 Message
464
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Posted January 14th, 2010 18:00
Can someone give more detail here. How would you check and change this parameter on a Mini 10V with Ubuntu? Thanks in advance for any help.
I'm having this same issue of horrible WiFi performance out of the box.
Running Jolicloud which is a version of Ubuntu, how would I go about changing this setting?
Thanks for any help!I didn't go back and close this out. I found that it came from the factory with the antenna not connected. After opening up the bottom and securely fastening the antenna, the performance is similar to other laptops I use. Verify that all of the physical connections are tight. It worked in the room with the wireless router with the antenna loose, but wouldn't receive as I moved further away.
Thank you sooooooo much for this solution! I have been having the same issue since November 2009 (it's now August 2010) with terrible wireless reception and chatted with tech support twice to no avail and this simple 5 second solution fixed all of my problems myself! Can't thank you enough!
Why don't the support people I chatted with know this??????
sephage
4 Posts
464
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Posted August 19th, 2009 19:00
Update: The folks at Dell Wireless were able to fix it.
What worked was going into the Advanced properties for the network card adapter and setting "Atenna Diversity" to "Aux".
As soon as that was changed, it worked like a charm. My only guess is that it somehow engages the wireless card's antenna?