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MBrown1003

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22 years ago

M

MBrown1003

30 Posts

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9475

February 8th, 2005 14:00

TrueMobile 1300 WLAN drops connection

I have an Inspiron 9100 with the Dell TrueMobile 1300 WLAN Mini-PCI Card.  I use wireless both at home and at work.  Here at work, I keep getting disconnected from the network.  After a few minutes (usually accompanied by language inappropriate for polite company :smileymad: ), the connection comes back.
 
Others here are using HP tablets, and their network connections are NOT dropping.  One is in the next cube, so it's not an issue with the Wireless Access Point.
 
OBTW, I also have the spontaneous disconnects at home, where I use a Dell TrueMobile 2300 Router.  I *think* the disconnects at home might be worse now that I updated the firmware on the router to support WPA-PSK encryption, but I'm not certain about that.
 
Anybody have thoughts / ideas / suggestions?
 
FYI, the TrueMobile 1300 is running driver bcmwl5.sys, v5.0, dated 6/13/2003.  Is there a newer driver I should be trying?

Message Edited by MBrown1003 on 02-08-2005 02:39 PM

  • dj_cool

    451 Posts

    259

    0

    Posted February 11th, 2005 05:00

    There are new drivers available at
     
    Uninstall the old drivers first in the Safe Mode from Device Manager and Add-Remove Programs. Then reboot into normal mode and install these drivers.
    It will surely help.
  • 259

    0

    Posted February 12th, 2005 10:00

    well one thing you can do for the connection loss. check for the list of available network under the preferd list. if you find many go ahead and delete it.
    second thing while using the 2300 router try changing the channel number on the router once.
     
    if still dint work. check for the interfrence device like cordless phones(2.4ghz) because there are chances of frequency overlaping while you make use of the coordless phone of the 2.4ghz, as a matter of fact the throughput affects.
    same is the case with the microwave device.
    is no interferenced thjen do one step.
     
    change the rate on the card.
     
    go to the device manager right click on the card properties go to advace change the rate to 2.
    by default it will be auto.
     
    still dint work relply me back we will think of some other solutions
     
     
  • Andy in DC

    1 Message

    259

    0

    Posted February 12th, 2005 17:00

    I am having a similar problem although slightly different. I have a Dell Truemobile 1300 wireless card in my Dell Laptop as well.
     
    I have encrypted my wireless signal and the wireless adapter seems to lose the network key every 5 minutes or so. I have to retype the key to reconnect to my router.
     
    Is there some sort of setting I need to turn off?
     
    Any help is appreciated.
  • 259

    0

    Posted February 13th, 2005 11:00

    well try this step go to the device manager .go to network adapter right click on the dell wireless card . uninstall it. restart the computer. you will get the message found new hardware. then try configuring the wireless connection. tell me one thing are you making use of windows configuration if yes try using the wireless card utility. for this first disable the wireless zero configuration.for this you need to right click on the my computer left click on manage.left click on service and application.

    left click on services . scroll down through the lsit of service look for the service called wireless zero configuration right click on it left click on properties make the service status type stop.

    click on ok.

    go to all programs look for dell wireless. check for the dell wireless card utility. make sure the enable radio is checked. make sure  let this tool manage the wireless settings should be checked

    .cheked for the avalable networks. under preferd network it will will be blank. hight light you network under available network click on configure.under the properties windows make sure the encryption should be WEP. uncheck the key is provided to me automatically.

    under the netwok box enter the network key.

    confirm the key.

    click on ok.now check for the internet connection if its working. then go ahead and restart the computer.

    once the computer restarts check for the wireless conmnection.