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MOH works on Administrator but not my Limited Users-Help Please
My Dell MOH works "as advertised" on my Administrator account, including caller id, but it does not work for my kids on their limited accounts. Windows XP Home, now SP2.
They all have access to it via "All Programs", and in fact it loads at their start-up and the MOH icon is in their tray where it should be, and can be opened. An "moh log" is even initiated whenever they log on to their account, which I can find in their local settings, application data. (like mine.) And they use the same dialer and the same dial-up #, so access is not the problem and connection is known to be to v.92. If the MOH panel is opened while connected, it reports, "no waiting calls."
But if a call comes in it does not get picked up as an incoming call, it is ignored. All of the options are configured as they should be, same as in my Administrator account set-up.
Does anyone have an idea what I need to do here? I am guessing that perhaps some other piece oif this needs to be placed somewhere other than simply in "Program Files", but I have not a clue what I need to put where.
Does anyone have any ideas on this?
Yes, the modem is a BCM (the supplied Conexant had driver problems).
So if I follow you correctly, after all this, if I want call-waiting to work when my kids are online then I have to get a different modem and software for it, and ditch what I have?
BTW, I was aware of that whole long thing about the update BCM driver. I had picked it up as a "critical" update (Thank you, Microsoft), and then discovered the conflict.
I don't recall whether or not it works on the limited accounts, but what I found on my own master was that it only alerts a call, it does not display the caller ID. And I find it useful to be able to dump a call directly when I am working if I have the number. So I uninstalled it and went back to the earlier driver and Dell MOH.
hrova
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Posted April 19th, 2005 19:00