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Pove

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Pove

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June 15th, 2015 23:00

Assigning policies within VMware View

Hi

Running Networker 8.2.1.3 and have a problem with Assigning policies within VMware View.

when I try to "Add Policy VBA" for a VM I get a error message that says : There are no Policies for this vCenter

There are a lot of policies that I use, why does this error message pop up ?

//Peter

  • 1851

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    Posted June 16th, 2015 04:00

    It looks like the vCenter info seems to be incorrect/corrupted/missing.

    You can try the steps mentioned in the below EMC KB article and see it it helps in your case.

    KB: https://support.emc.com/kb/199317

    Note: Before performing the KB resolution steps, take a backup of the existing "mm" and "res" for safe-keeping.

    To make a safe-copy:

    1) Make sure no backups are running, confirm and then stop the NetWorker services on the NetWorker backup server.

    2) Go to the \nsr directory and make a manual copy of "mm" and "res" folders. You can place the copy outside the \nsr directory or have the 'copy' name appended for identification. This is being done so that should anything go wrong, you can replace this copy of "mm" and "res" folders back again into the original location and then bring up the services.

    3) Once the copy is done, start the NetWorker services.

    4) perform KB steps.

    Regards,

    Chetan Tikandar

  • 1851

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    Posted June 16th, 2015 23:00

    Also kindly let me know if the resolution steps worked by marking my reply as correct answer.

  • 1851

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    Posted June 17th, 2015 00:00

    These are the steps mentioned in the KB:


    Impact: You are unable to deploy or remove a policy to VM via NMC    

    Issue: You are unable to deploy or remove a policy to VM vi NMC.

    When you try to apply VBA policy to a VM it give a pop up with message "There are no Policies for this vCenter"

          

    Environment: Networker 8.2, VBA 1.X, 1.1  

          

    Cause: The issue is caused by vcenter configured by wrong name. Check under the EBR appliance properties.

                 

    Resolution:

    Bring down Networker Services

    Connect to nsradmin prompt and check for the "nsr hypervisor" resource

    nsradmin -d

    nsrdmin> p type: nsr hypervisor;

    Delete the effected hyper visor resource. You have to delete the hyper visor offline. (Always keep a backup of the res folder before making any changes to it.)

    Bring up the Networker services

    Manually create the hyper visor resorce. 

    nsradmin

    nsrdmin> create type:NSR Hypervisor;name:vCenter_FQDN or ip

    Once create run the following command 

    nsrdmin> p type: nsr hypervisor;

    Update the following proerties using "update" command. 

    nsrdmin> update username: username

    nsrdmin> update pasword: vc user password

    You can change proxy to any desired machine from Networker Server.

    (Note : 8.1.X Proxy has to have Windows OS installed. 8.2 can have a non windows VM.) 

    nsrdmin> update proxy: FQDN or IP

    Once updated try to refresh the VMware view using the F5 key. 

    The EMC Support team can also be engaged to help you on the same in case this doesnt work. Anyway, you would have a copy of 'mm' and 'res' so any changes done can be reverted so that you can get back to your configuration that existed before performing the KB steps.

  • Pove

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    Posted June 17th, 2015 00:00

    Hi

    Yes I have verified user and password for vcenter.

    I can see vm:s with policies assinged from Vmware Web client

    //Peter

  • Pove

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    Posted June 17th, 2015 00:00

    Hi

    Done all thoose steps, no change.

    Upgraded the NW server to 8.2.1.4, no change.

    Will open up a support ticket.

    Thanks

    Peter

  • 1852

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    Posted June 17th, 2015 00:00

    Have you verified the vCenter username and password? Also the vCenter user needs to be have administrator privileges on the vCenter top level.

    Regards,

    Chetan

  • Pove

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    Posted June 17th, 2015 00:00

    Hi

    Sorry cannot read the KB :

    You Are Not Authorized to View The Content  :-(



    //Peter

  • ZennaroNicola

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    Posted June 17th, 2015 03:00

    Hi Peter,

    may you verify time on:

    backup server

    NMC server

    Vcenter

    VBA

    thx

    -Nicola

  • Pove

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    Posted June 17th, 2015 04:00

    Hi

    Time is the same on all !!

    //Peter

  • Deb_PS

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    Posted June 17th, 2015 12:00

    Is the error Looks like this?

    Capture.JPG.jpg