A few quick things you can check that may help:

- Reset the monitor to factory defaults (menu option), then:
- Use another (lower) vertical refresh.
- Move the graphics card to another slot on your mainboard or exchange it for the same but different card if possible.
- Reseat the graphics card into the mainboard slot.
- Uninstall the graphics drivers and install the latest version or re-install.

HTH

* For the benefit of others, please let us know if it works or not. *

Hello Baldy,

Have tried all those things.

Did you look at the picture.

Those lines are there all the time and windows works fine behind the lines. And the lines are there during boot. (and in linux)

But occasionally it works - its about 20 months old btw

Alright.
I'm sorry to say but it seems to be faulty then.
When it is 20 months old you should be able to have it replaced under warranty.
You will likely get a refurbished unit in exchange, though.

Just get in touch with Tech Support in your country.

Hi

I am sorry to say: welcome to the world that is the “Dell LCD vertical line problem”. Please see

http://dellverticalline.com/

http://forums.devshed.com/computer-hardware-103/single-pixel-lines-in-dell-inspiron-screen-382937.html

http://www.spectrumz.com/z/dell_vertical_line_letter.html

http://www.reghardware.co.uk/2007/01/22/dell_probes_inspiron_screen_problem/

http://discuss.extremetech.com/forums/1004360076/ShowPost.aspx


Also as, perhaps, a new hope try the 'new customer services team' ("not outsourced") with an *email address*!!! No more phone call waiting times it would seem if this is a genuine attempt to be more customer friendly. I think we should do this en masse.

customer_advocate@dell.com

"RichardatDELL says:

Hi Mark, and Hi David

Just noticed your comments here and I wanted to be in touch with you about the issues you are experiencing. Im sorry you have had some challenges with our support.

As you can imagine, undertaking the kind of changes we have initiated is a huge project, including retraining current employees, hiring more employees, changing the way we work and much more. I dont say that as an excuse….its just our reality. We are not yet where we want to be…although we are focused and moving ahead. Sorry your contact with us has not been up to snuff.

Second, it is unclear to me from your comments if you have followed the advice offered by Ed. Could you each please send an email to: Customer_Advocate@dell.com.

Mention Ed Botts blog right in the title line, so we connect the dots.

We just reviewed all the emails coming in the couple days after Christmas and I cant find a Mark or David. Therefore, if you both could follow up and email us, we will get to work with you.

Just to add a little context, set your expectations and clarify a couple things, because of the holidays and our limited staffing during that time, we are running a little behind. We are usually in touch with folks who email us within 24 to 48 hours. Mark, that likely helps explain why you did not hear in the first couple hours, although we cannot find an email from either of your names.

Also, I want to let you know that the customer_advocate@dell.com team is based here at our corporate headquarters. We are not out sourced.

Look forward to our being in touch"

spikemixture,

* If the issue is visible in the monitor STFC (Self-Test Feature Check), the monitor is defective.
* If not, the issue is with either the video card driver or the video card.

* Turn off both your PC and monitor
* Disconnect the monitor from the PC (either the white DVI or the blue VGA. They should never be connected at the same time to one PC)
* Turn the monitor on
* The floating Dell red/green/blue/white dialog box should appear on a black background
* Check for the issue

rjs200,

The notebook issue your describing has nothing to do with a stand alone monitor.