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splitverges

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22 years ago

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December 16th, 2004 18:00

2005fpw: So close to perfect...

Really don't know what to do here, I just picked up from the UPS depot (missed my delivery yesterday) my new LCD.

And it never looked more beautiful, except one

yup one

dead pixel, stuck on white.. DEAD CENTER in ther screen.

The real dilemma is that there are almost no backlight issues and if it wasn't for games like Doom3 I wouldn't have even noticed this. But its VERY apparent when playing dark games / movies.

I've heard that many, many, more people have had MUCH worse screens then me, but for the price I paid is it unreasonable to ask for 100% functional screen rather then a 99.99999999% one?

Would I be dumb to send this thing back? I'm a little hesisitant to "massage" the screen like some people are saying and I don't want to screw anything up if I decide to send it back.


What would you guys do?
  • Dysseron

    96 Posts

    177

    0

    Posted December 17th, 2004 16:00

    Send it back.

    I would.

    LCDs are a breed that, I think, should be perfect when it comes to dead pixels.  Sure, some monitors might be *off* with colors and there might be some manufacturing *tolerances* when it comes to color reproduction or brightness or whatnot.  But a dead pixel for an LCD is extremely noticeable even if it is just one of millions.  Especially located in the dead center of the screen, and especially since it shows only white. 

    Have you ever been to a sporting event where there is a big score-board/screen?  You can always tell, as it is playing its graphics or what-not, where the dead bulbs are.  Its sooooo noticeable that it just reeks of poor quality.  I don't think I could stand having a dead pixel on an LCD, especially after paying a good sum of money for it. 

    Anyways, my two cents. 

  • SR45

    2 Intern

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    12138 Posts

    177

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    Posted December 18th, 2004 07:00

    If it were mine, I would send it back for a replacement.  But you don't know if the replacement is going to be worse or not.  That is why when I sent my monitor back for the same reason, I did so on the day I got the monitor, so when I did get the replacement, I was still within the 21 day return policy period.  If the second monitor was also bad, I would just send it back and cancel everything.  After the 21 days, Dell will only send you out a refurbished unit instead of a new one.
     
    This is your choice.  You have to stare at that monitor every single day
  • DJRobXX

    24 Posts

    177

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    Posted December 22nd, 2004 00:00

    Send it back.   I had two Viewsonic VG191s each with 3 dead (stuck-on) pixels and I can't say I ever really got used to them.  If it annoys you now, it will continue to annoy you.