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ChrisLambros

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10 years ago

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ChrisLambros

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35139

December 20th, 2015 08:00

XPS 12 (9250) Screen will NOT Auto-Rotate

After a recent set of MS updates build 1511, the screen will no longer auto-rotate. I have updated all the applications and drivers from 'support.dell.com' without any luck.

Maybe worth noting?.. There is an error (exclamation point "!") for the Intel High-Definition Audio Driver. 

Anyone else seen this ??

  • 2645

    1

    Posted October 17th, 2016 16:00

    I have the same problem as well, I deal with it in mainly two ways:

    1. I use the Ctrl-Alt-arrow key to manually force the screen orientation.

    or

    2. I hit the sleep button and immediately wake up the device and the device will start to auto rotate.

    I know it's supposed to work better than this but this is a quick and simple solution for now.

  • mik33

    12 Posts

    2645

    1

    Posted January 8th, 2017 10:00

    My screen stopped rotating after some support.dell.com updates. I restored an earlier backup of my 9250, and rather updating through Dell I updated my video, audio, and USB drivers by using Windows 10 device manager and searching automatically for updated driver software. Now my screen auto-rotates again, asking to switch to tablet mode. Went through most every device in device manager this way, most saying "the best driver software for your device is already installed" but several devices did get updated drivers doing it this way. I did update to BIOS version 1.1.25 through Dell previously.