UNSOLVED
1149
0
Posted April 26th, 2006 10:00
No, and no.1183
0
Posted April 27th, 2006 21:00
Yeah, I have updated that BIOS, I just wasn't sure if there was a separate BIOS for the Video Card.
So my BIOS is the latest, but still I have video corruption, and in the System BIOS, under the Video Info section, it still doesn't know what type of panel the computer has, and it still saying 1024x768.
System -> Device Info:
Video Controller: Intel 915GM/910GML Graphics Adapter
Video BIOS Version: 1219
Video Memory: 8Mb
Panel Type: Unknown Device Installed
Native Resolution: 1024x768Is anyone able to check their Laptop BIOS, and tell me what theirs says?
Very odd...
I'd be returning it to Dell to be fixed if I wasn't flying to Vanuatu in a week... I'll have to return it when I get back...
Cheers,
Richard
Message Edited by R.Stewart on 04-27-200605:56 PM
1183
0
Posted April 27th, 2006 21:00
That's partly a lie. The 'Video BIOS' is part of the motherboard BIOS.
If you wanted to update your BIOS, go to http://support.dell.com/support/downloads/devices.aspx?c=us&l=en&s=gen&SystemID=INSPIRON1300/B130&os=WW1&osl=EN# and you can update all your drivers and your BIOS
1183
0
Posted April 28th, 2006 00:00
Is the issue new, or have you had it since you got the laptop? And when do you experience the corruption?1183
0
Posted April 28th, 2006 00:00
My Laptop is about 4 weeks old...It happened about a week and a half ago...It's not corruption (as such) - but the display is not normal...If you take a look at the image here, I took a photo of what my screen looks like...As you can see, I get a small 800x600 display (mirrored 3 more times)I cannot get 1280x800, no matter what I do (I've reloaded video drivers, reloaded Monitor drivers)Cheers,Richard1183
0
Posted April 30th, 2006 04:00
Since it's new, and hopefully under warranty, I'd bite the bullet and spend 3 hours on the phone with Dell Support, then if anythings broken, you can get it fixed.
Regardless, have you tried using Driver Cleaner? Google it and follow their instructions. See if that works.
1183
0
Posted May 1st, 2006 00:00
I downloaded Driver Cleaner... it doesn't seem to support the drivers for the Intel Graphics card.Regardless, I don't think it's a driver issue... mainly because there are video issues outside of XP.It will not display the BIOS or POST displays, in fact the display is blank until the login prompt for XP shows (not XP splash screen) - the machine seems to only have 2 resolutions, 800x600 or 1024x768, anything outside that, and the display is blank (if I plug an external monitor in to the VGA port, then it shows everything fine)Cheers,Richard256
0
Posted May 1st, 2006 01:00
Yeah, rang them (woohoo! 3 minutes on hold only!) - they agree that it's an LCD panel fault... they are going to get their Techs to call me to arrange a fix (no idea what that involves)Cheers,Richard1183
0
Posted May 1st, 2006 01:00
Ah. That is wierd. I'd just call Dell Support and jump through their hoops. They might have a brilliant work around, OR you'll get a new laptop.
Good luck
R.Stewart
10 Posts
1183
0
Posted April 26th, 2006 10:00
If I load the BIOS at boot, and scroll through the menu:
System -> Device Info:
Video Controller: Intel 915GM/910GML Graphics Adapter
Video BIOS Version: 1219
Video Memory: 8Mb
Panel Type: Unknown Device Installed
Native Resolution: 1024x768
Is this normal?
1. Shouldn't the BIOS know what type of Panel is has?
2. It's a Widescreen 17" display running at Native 1280x800?
Can someone check their BIOS and tell me what there's shows?
Cheers,
Richard