UNSOLVED

NDBadrinath

updated

12 years ago

0

12411

January 4th, 2015 05:00

Slow Response of Applications

Will somebody please help?                                                                                                                                       My laptop takes ages and ages to open applications, new browser tabs and websites. Quite often websites I visit give me a "session expired" message. Sometimes an application will give me a message saying "program not responding" but if I stay patient and don't close it, after some time the application opens!

Dell has ignored my support request for nearly 1 month.

Thanks in advance!

Badri (NDBadrinath)

I have a Dell Inspiron 3521 Laptop. I get this message from My Dell:

Dell Notification about Antivirus Conflict: You have more than one antivirus software enabled. This can lead to conflicts that may impact performance.

I have bought and installed BitDefender Antivirus ... the conflict must be from Windows Defender. Maybe I should uninstall Windows Defender ... how do I do this? 

I sent a support request on this to Dell (# 904684269, initiated on 13th Dec, 2014). There is no response from Dell Support so far ... the status on www.dell.com/.../ ;      today (4th Jan, 2015) is:  Open-Not Assigned 

  • s.olezki

    7 Posts

    1111

    0

    Posted January 4th, 2015 07:00

    Have you tried running malwarebytes?
    powershell has stopped working

  • ejn63

    11 Legend

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    87469 Posts

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    321256 Points

    1111

    0

    Posted January 4th, 2015 08:00

    at a minimum, turn OFF Windows defender.  You likely will find the slowdowns due to two antimalware programs locking the same program to scan it simultaneously.

    windows.microsoft.com/.../turn-windows-defender-on-off

  • 1111

    0

    Posted January 19th, 2015 03:00

    Very sorry, I was unable to respond until now. I had already turned Defender off ... didn't seem to help. Maybe there's another anti-virus package but the Action Center doesn't list it.

    But thanks a ton for responding.

  • 1111

    0

    Posted January 19th, 2015 03:00

    Very sorry, I was unable to respond until now. I'm a little scared of trying one more anti-virus when there's already a conflict. I have paid for Bitdefender ... hence I want to retain it. If my machine continues to be slow then I'll have to give up Bitdefender.

    But thanks a ton for responding.