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lucky2binsane
13 Posts
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October 17th, 2005 16:00
Motherboards RECALL--Where is it DELL?
Ok, if you have been reading this board you know that the motherboard on ALL our laptops are junk. Where is the recall Dell? Dell can't really think that this many laptops all having the same problem is just going to go away...if they do nothing, I'll never buy another product ever again from
Dell and I'll tell everyone I know about their AWARD WINNING SERVICE.
Dell sold us all junk ac adapters and motherboards. Notice they were willing to replace the junk
cheap ac adapter, but the
high cost motherboard is overlooked....wonder why?? If you have a laptop or your thinking of buying one, you better save up your money because you will have to pay get a new motherboard soon...........
lucky2binsane
13 Posts
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Posted October 18th, 2005 14:00
If your not having a power management problem, why are you cruising the board? I see 300 pages of post from other laptop owners having a power management problem and 80% or so are the junk motherboard we got.
Since your surfing this board count how many you see the reps say "you need to replace your motherboard". I'm happy for you that your 7 laptops work perfectly, but my 4 do not and all have the same thing happening.
And I haven't spilled anything on mine and take very good care of them, as I'm sure other people do that pay $1,000 + for a laptop.
I cruise most of the boards around here ... and you're right, a lot of posts here have to do with motherboard problems because, surprise, that's the relavent hardware for most power issues. I'm sure a quick pop into the audio forum would convince you that all audio boards or bad, same with the video forum, etc...
Parts do fail, but you can't make generalizations based on posts here when dell is selling millions of these computers that work fine.
Just my 2 cents
lucky2binsane
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Posted October 18th, 2005 16:00
Well, I guess this article is also wrong and your right.............and I realize the post on the power management boards is about ...guess what? ....power management...I talking about the NUMBER of us ALL having the SAME problem.........btw do you work for Dell? With 4,000+ posts to your credit I was just wondering.Dell Computer has launched a service campaign to replace motherboards in nearly 20,000 Inspiron notebooks. The Round Rock, Texas, company will replace the flawed motherboards inside nearly 20,000 Inspiron 2650 laptop models manufactured between the middle of November and the middle of December 2002, a company representative said Friday.
The replacement program was introduced by Dell to remedy a bad component that could short out and render the notebook unable to power up, when turned on.
Instead of requiring owners to send in their systems for repair, the PC maker will go to them.
"We are proactively contacting customers to schedule a service call at their convenience, at which time a Dell-authorized service representative will come out and replace the motherboard," said company spokeswoman Anne Camden.
The company has already notified many of the owners of the affected models. It started doing so in February by letter and phone call, Camden said.
- How can you guys just brush this off? Nearly every other thread in this forum is about a motherboard replacement because of the A/C port! And this has happened to me 4 different times!
http://forums.us.dell.com/supportforums/board/message?board.id=insp_power&message.id=36897 motherboard bs
1 Message
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Posted November 3rd, 2005 15:00
gurusan
I completely agree.. I'm looking at the same problem. more than $400 to replace the f'ing motherboard, and this doesn't include labor. I've had the computer for 18 months and spend well over a G to purchase it in the first place. Its almost worth it to just throw the piece away and buy a better product from a better company, which is something I will probably end up doing.
paterala1982
2 Posts
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Posted November 14th, 2005 08:00
THIS IS NOT A MYTH!!! THIS IS COMPLETELY TRUE! I HAD A INSPRION 8500 and in about 2 and a half years my motherboard went out. I called DELL and they want me to pay $600 for the motherboard plus shipping and labor costs. I told the "India Award winning customer support" when they said what type of charge card I was using immeadiately I told him I am not fixing the computer he asked why and I proceeded to tell him giving you most likely $700 plus dollars to fix a laptop I paid them initially about $2000 for was outrageous and I told him I would never buy a DELL again unless they worked with me on fixing my laptop for less. And he said sorry he can't do that, I also asked if there have been other instances like mine and he said no. Obviously Dell Laptops arent too big in India, cause they seem to be doing this alot in America. Its nice to know how DELL wont admit their mistakes and at least cut the cost of the motherboard in half and fix it for free cause i would pay 300 to fix it but instead they are raping the customers that keep them in business. ALL I HAVE TO SAY IS WHEN A CUSTOMER HAS A GOOD EXPERIENCE THEY TELL TWO OTHERS, BUT WHEN THEY HAVE A BAD EXPERIENCE THEY TELL TEN PEOPLE ABOUT THE POO (used another word but wouldnt let me post :) ) THEY WERE DEALT AND I KNOW I HAVE TOLD MANY MORE THAN TEN PEOPLE ALREADY. HOPEFULLY THEY WILL END UP LIKE THE AIRLINES WITH JUNKY CUSTOMER SERVICE AND FILING FOR BANKRUPTCY.Yours Truly (Former Dell Laptop user (just bought a SONY and spent 4 grand on it))you lost my business, until things turn aroundRick
boppo
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4376 Posts
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Posted October 17th, 2005 18:00