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Keyboard Malfunction
I'm a computer tech working on a customers dell inspiron 6000 laptop. When you try and type it will input an additional key(s) for each key pressed. For example, type d and d3 comes up. Some keys work as expected but the ones that don't are consistent. I figured it was the keyboard so ordered another from dell installed it and got the exact same results. I saw a post on another site to tighten case screws, did that to no avail. It also does not appear to be software, because I boot the UBCD4win (bootable windows on a cd) and get the same results. Anyone have any ideas what's wrong with this thing?
Dannieloco
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Posted July 5th, 2007 15:00
I'm having the same issue. It just started like 2 days ago. Everytime I press y, y6 is punched instead and t=t4. My backspace button acts like the windows button and my tab button isnt working either. Any ideas would be great help! thanksps. I have a Dell XPS m140 LaptopDannieloco
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Posted July 5th, 2007 23:00
Never mind errrbody! I solved it..NO NEED TO BUY A NEW KEYBOARD AT ALLAll you have to do is clean out the bottom of your keyboard. It's easy, find the intructions on how to take you're keyboard apart (the manual) on the dell website and then clean out the dust/crums/dirt that is under your keyboard. Also, try Unplugg the ribbon from the motherboard and plug it back in.. it will re-seat the cable with the motherboard.I just blew hard at the keyboard once I removed it from the case, and then unplugged and replugged the ribbon from the motherboard. I put things back together and -just like that, it worked again, normally!Im glad I didnt buy another keyboard, Ive read on other forums how users with the same problem go out and buy another keyboard and their problem still persists... so make sure to clean out the slot where the ribbon attaches and things should work again beautifully.Browse the web some more and you'll read that cleaning out the keyboard and replugging it back into the motherboard has solved the problem for many people!Long Live Forums!XPS M140 Laptop w/ Vista Home Premiumborgohain_rubi
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Posted August 5th, 2008 15:00
Hi there!
I got my laptop an INSPIRON 1525 just 14 days back, and to my horror, on the very second day, I found out that my keyboard was malfunctioning. After that I figured out that some other keys were not working properly too, KEY 2@=2", ' "='@, 3#=3 and the pound sign, \|=\#... In these 14 days, I have figured this much, dunno wht's in store for the coming days.
But after reading your thread, I got a bit releived. But I am not an expert with hardware stuff.... I have also informed Dell. Should I let them do what you have done to rectify your erring keyboard?
... Manna
Dannieloco
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Posted August 5th, 2008 17:00
Hi,
It's actually very easy to open up your pc to make sure that your keyboard is properly installed. When I was having keyboard problems, I was looking to have it sent back to dell but luckily I didn't. Open up your laptop using instructions found here http://support.dell.com/support/edocs/systems/ins1525/en/SM/index.htm and all I would do is unplug the keyboard from the motherboard and plug it back in. I hope this works for you as it did for me.
Danny
Message Edited by Dannieloco on 08-05-2008 01:32 PM
dbramlet
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Posted June 1st, 2007 16:00