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Is something wrong with my motherboard now
I'm having issues with my battery I just replaced the last one use because it only had 40% capacity according to powercfg - energy I got a new battery and used it for about a month. Now the battery will not charge at all I tried deleted the battery manger in system/hardware,taking it out changing the battery with the old one but it refuses to charge. i'm using the latest bios update A14 but windows says system cannot communicate with battery 65535 hr emaining at 100% ??? I dont have a voltmeter so I can't check it for myself. i;'m using a studio xps 1645
kemar7856
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11 Posts
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Posted December 11th, 2011 13:00
here is the energy report
Power Efficiency Diagnostics Report
Computer Name KEMAR-PC2
Scan Time 2011-12-11T21:35:53Z
Scan Duration 60 seconds
System Manufacturer Dell Inc.
System Product Name Studio XPS 1640
BIOS Date 04/09/2011
BIOS Version A15
OS Build 7600
Platform Role PlatformRoleMobile
Plugged In false
Process Count 51
Thread Count 714
Report GUID {a6a53b02-fbb9-4c95-a734-45bd24f924e9}
Analysis Results
Errors
Battery:Battery Capacity Unknown
The battery capacity could not be determined. This may indicate a firmware (BIOS) problem.
Battery ID 0UnknowUnknow
Warnings
Power Policy:Display timeout is long (Plugged In)
The display is configured to turn off after longer than 10 minutes.
Timeout (seconds) 1800
Power Policy:Sleep timeout is long (Plugged In)
The computer is configured to automatically sleep after longer than 30 minutes.
Timeout (seconds) 3600
Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.
CPU Utilization:Analysis Error
Analysis was partially unsuccessful. Some results are available, but they may be incomplete.
Platform Power Management Capabilities:Wireless access point does not support WMM Power Save
The wireless access point the computer is connected to does not support WMM Power Save Mode. The Wi-Fi modem cannot enter Power Save mode to save energy as defined in Wireless Adapter Power Policy.
SSID MapleLibraryPublicAccessInternet
MAC Address 00:11:88:bf:b1:f0
Information
Platform Timer Resolution:Platform Timer Resolution
The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
Current Timer Resolution (100ns units) 156000
Power Policy:Active Power Plan
The current power plan in use
Plan Name Custom
Plan GUID {49ef8fc0-bb7f-488e-b6a0-f1fc77ec649b}
Power Policy:Power Plan Personality (On Battery)
The personality of the current power plan when the system is on battery power.
Personality Balanced
Power Policy:Video Quality (On Battery)
Enables Windows Media Player to optimize for quality or power savings when playing video.
Quality Mode Balance Video Quality and Power Savings
Power Policy:Power Plan Personality (Plugged In)
The personality of the current power plan when the system is plugged in.
Personality Balanced
Power Policy:Video quality (Plugged In)
Enables Windows Media Player to optimize for quality or power savings when playing video.
Quality Mode Optimize for Video Quality
System Availability Requests:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.
USB Suspend:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.
CPU Utilization:Processor utilization is low
The average processor utilization during the trace was very low. The system will consume less power when the average processor utilization is very low.
Average Utilization (%) 0.00
Battery:Battery Information
Battery ID 0UnknowUnknow
Manufacturer Unknow
Serial Number 0
Chemistry Unkn
Long Term 1
Design Capacity 0
Last Full Charge 65535
Platform Power Management Capabilities:Supported Sleep States
Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.
S1 Sleep Supported false
S2 Sleep Supported false
S3 Sleep Supported true
S4 Sleep Supported true
Platform Power Management Capabilities:Adaptive Display Brightness is supported.
This computer enables Windows to automatically control the brightness of the integrated display.
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 0
Idle (C) State Count 3
Performance (P) State Count 4
Throttle (T) State Count 8
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 1
Idle (C) State Count 3
Performance (P) State Count 4
Throttle (T) State Count 8