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jjbrink

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jjbrink

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June 26th, 2008 16:00

Inspiron b130 saying a file is missing or corrupt and will not start up

hello,

 

i have a inspiron b130, and when i went to turn it on, i got a message saying

 

windows could not start up because the following file is missing or corrupt:

\windows\system32\config\system

 

you can attmept to reapir this by starting up windows set up using the original cd-rom.  select r at the first screen to start repair.

 

 

can anyone tell me happend, and how i can fix it?  i have tried putting in the cd, but it will not allow me to do anything because of the error message it gives me. 

 

i have had so many problems with this computer when i got it 2 years ago in july.  :(  i have over 6,000 pictures on my computer and i really do not want to loose them.  i have already had this happen before when a dell rep. walked me through the steps to restore my comp. back to factory settings because of another issue.  is there anyway i can save my pictures with the problem my computer is having?

 

i ordered a power adaptor off ebay that can be used with my computer.  i have gone through 3 power cords because they always fray inhalf where the plug connects to the computer.  i noticed i have been having to wiggle and wedge my power cord to get it to make a connection.  it is like the piece inside the computer where the plug goes is loose from inside the computer.  i dont know if this may of caused something.

 

anyway, i am just really fustrated with all the problems i have had with this EXPENSIVE computer.  if anyone can just tell me what i can do to fix it so i can recover my pictures.  i know a couple weeks ago when i went to upload all my photos to cd (because i was afraid of this) it got to disk 3 and gave me an error about not being able to copy the pictures because of something. 

 

thank you to anyone who may be able to help me with this problem!

 

  • nugundam93

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    Posted June 26th, 2008 16:00

    could you run diagnostics first to rule out a problem with your hardware?  sometimes error messages like that are caused by faulty hardware, though sometimes it's a problem with windows itself.  you can access the diagnostics by pressing F12 at the dell logo screen.  afterwards, take note of any and all error messages and let us know.
  • jjbrink

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    Posted June 26th, 2008 17:00

    i did do that, however it didnt finish.  the power supply doesnt not connect to good, and if it is slightly bumped off it powers off.  i wrote down the error messages for as far as it got.  i can not find them at this moment, but one was about the power cord.  it said it was not a dell power cord.  i will try and get it to do a complete scan, and i will make note of all the erros and write them down and post them back here. 

    thanks

  • nugundam93

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    Posted June 26th, 2008 17:00

    i see.  hope your system then cooperates long enough for us to get the error messages.
  • ejn63

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    Posted June 26th, 2008 18:00

    If there's data on the drive you need that isn't backed up start here:

    Buy a notebook to desktop drive cable or an external USB 2.0/firewire 2.5" drive enclosure, attach the drive to a working desktop or notebook and copy your data for backup.

    DO NOT PROCEED WITHOUT A BACKUP - DOING SO COULD BE FATAL TO YOUR DATA.

    Return the drive to the notebook. Boot, press F12 and run the extended diagnostics on the drive. If the drive passes, skip the next step.

    If the drive fails and you're under warranty, call Dell, report the error and they'll ship you a new drive.

    If the drive fails and you're out of warranty, bin it and replace it - any notebook 2.5" drive will work.

    If the drive passes, you can continue to try a repair (which fails more often than it succeeds) or bite the bullet and reinstall everything from scratch.

    Recovery usually fails to restore the registry; in about 70-80% of all cases, it's a hardware fault that causes the problem.
  • nugundam93

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    Posted June 26th, 2008 18:00

    you should be able to buy them from wal-mart, or any other electronics shop near you.

  • jjbrink

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    Posted June 26th, 2008 18:00

    i am doing the long scan right now.  it is abotu 78% at the moment.  i have had 2 error message and will post them after the scan is complete, in case there are more. 

     

    ejn63, 

    "Buy a notebook to desktop drive cable or an external USB 2.0/firewire 2.5" drive enclosure, attach the drive to a working desktop or notebook and copy your data for backup."

     

    can this be purchased from wal-mart?  nothing has been backed up.

  • jjbrink

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    Posted June 26th, 2008 20:00

    so do i need to get a connection cord from dell?  they are so expensive.  the last 2 were still when my computer was under warranty.  this 3rd time when i looked to buy one they were over 60.00!  i wouldnt mind, but i know the cord is just going to do the same thing. 

     

    i will get the connection cord tonight if i can find one.  thanks so much for all of the information so far!!

  • ejn63

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    Posted June 26th, 2008 20:00

    If you've already replaced the adapter multiple times, the problem is with the jack on the mainboard, not the adapter.

     

  • jjbrink

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    Posted June 26th, 2008 20:00

    ok, i finshed the test.  the only 2 error messages were

     

    error code- OFOO:136C

    message- IDE device failed: blank media or no media is present in optical drive.  test requires media with 

                  digital data (resource CD, instillation CD)

     

    and

     

    error code- 3600:0649  invaled ac adaptor reported

     

     

     

    when i buy the connection cord to connect to another computer, will it transfer all my compter files onto the other computer?  the only computer i will have would be my father's (through his work), and i wouldnt want to overload it with my stuff i cant get off.  i really dont want to do anything until i know completly what i do to my computer is not going to loose my pictures.

  • nugundam93

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    Posted June 26th, 2008 20:00

    ahhhh okay, the 136C error code is ok.  the ac adapter isn't though. 

     

    anyway, when you get the connection cord, you'll have to manually select from your drive the stuff you want to backup, so you don't need to worry about overloading your dad's PC with your stuff.