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maccheesedog

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21 years ago

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October 7th, 2005 19:00

Inspiron 9300 Clicking

My HDD keeps clicking, especially when idle (I guess it is the HDD, the click is coming from underneath my right wrist resting on the Inspiron next to the touchpad).
 
The machine has been running well since I got it about 6 weeks ago. But the click is a little bit annoying.
 
More importanlty, is it something to be concerend about with regards to reliability and performance?
 
Thanks
-mcd
  • use2b2t2

    82 Posts

    180

    0

    Posted October 9th, 2005 11:00

    Have u tried the Dell Diagnostics...a clicking hdd is a sign going bad..............
    Try it...and call Tech support
    I know sometimes there is a manufacturer problem..so u need call dell if your HDD passes and still click
     
    Good luck!
    :) use2b2t2
     
  • 180

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    Posted October 31st, 2005 13:00

    I am having the same problem and have purchased my 9300 about the same time. It sounds like a marble sliding down a plastic tube and hitting the end. I'm also concerned about the reliability of this hard drive.

    Have you called Dell on this yet?
  • 180

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    Posted November 1st, 2005 09:00

    I called tech support and they had me run the PC through some diagnostic tests and everything passed. Still clicks though. We bought 3 and they all click.

    I should probably follow-up to see what more they might suggest but just haven't had the time to do so (not smart I know, but pretty busy, hoping to do things put off all year in December)....

  • 180

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    Posted November 1st, 2005 14:00

    Unfortunately it's one of those things that has to stop working completely before any company will do anything about it. I have searched a little on the web and it seems a lot of people are having a problem with this hard drive. Some hard drives have stopped working completely.

    Can't blame Dell too much. It is a Toshiba HD and they make good 2.5" drives. Toshiba needs to fix this problem.

    I'm calling Dell too and I'll post my happenings.
  • 180

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    Posted November 1st, 2005 16:00

    Thanks for taking the initiative. Look forward to hearing your findings....