If this issue has been dealt with, in prior post or else where in these Forums, please let me know by posting the links to them , it would be appreciated.
I've Flashed the Bios to A-04 which is the latest for this computer and all updates hardware & software as well.
, Docked & Undocked!
Tried unplugging the APR for a couple hrs also, still no luck, disconnected everything from the APR to see if that would do it ... Nope!
Beginning to think it's this D/View gone bad, although it may be a simple resource re-allocation, I just am at the end of my knowledge here and don't know how to.
Any help would be appreciated !
;)
Is there a live chat channel for this kind of help, if so, Server & channel would be great.
Thank's

Realy getting discuraged with the lack of help or even a responce to my post! I actualy called support for an answere and was even more discuraged with the lack of knolwedge concerning my problem. I can understand if this is a new problem or if it just has not been viewed by the right individual that can help, I guess this D/View or combination 8500 & D/View is just something that doesn't work!!Going to have to remove this D/View from my set up, what a pain, and use the Sledge hammer solution!!!!!

Sorry to not be able to give you any info - These APR problems affect any of the laptops that they are installed on.  Mostly USB-related issues.

Do a search and you will find many posts on the subject.

Dell dropped the ball on this one and it's huge, IMHO.

Sorry I don't have any answer for you either. I have posted also but still no response on my D/Port problems.

Also the Tech support is overseas now. I had a very bad experience with them on 9/12/03.

I'll reply if I find anything for you. Good luck

ShortBusRider,

Thank you for using the Dell Community Forum.
Is your sound card on IRQ15 as well?
If so, uninstall it while docked, then reboot and reinstall it to see if you can get
another IRQ assigned to it.
If the problem continues, go into the system bios and turn off devices you are not
using like your wireless Truemobile or Bluetooth card.
Then boot the system in a docked status, uninstall COM1 and the IDE Channel entry
from the device manager. Then go ahead and reboot to try and get the system to reassign
IRQs to them.

Hopefully this info may be usefull in your persuit with DELL to finally resolve this issues with their APR.

Past experience with hardware trying to assume a specific IRQ may be a result of the hardware itself being hard coded to use that specific IRQ setting. This setting my cause a conflict with what the laptop is currently configured with.

When you are not plugged into the APR does your com 1 work? If so what is the IRQ setting?

Now connect your laptop to the APR and reconfirm your IRQ settings once more... Has anything changed?

You many want to record all IRQ settings as well as what IRQ's are being shared and with what.

 

Well there is someone out there,
Thanks for the responce newguy007 and I'm begining to believe your correct, and FEC Electric , if thats true, I will have to stop buying DELL and I have been recommending & useing them for some time now.

Dragon375610 , I have already done what you have suggested including trying to change the IRQ and I believe that you are right and thanks! If you check back to my first post I explained that there is apsolutely nothing wrong when I am undocked. My concern and confusion comes from the fact that, this settup, as is, worked for a couple of months without a hitch, now it it is useless, I guess either I never undock, or re-dock, or actualy use this the way it is intended !!

Responce to DELL-Karell,

1."Is your sound card on IRQ15 as well?
If so, uninstall it while docked, then reboot and reinstall it to see if you can get
another IRQ assigned to it."

Answere : No, I checked that earlier and have disconnected everything at this point to see if that would help me isolate what is causing the conflict --- now I'm even more confused - same results!!!

2."If the problem continues, go into the system bios and turn off devices you are not
using like your wireless Truemobile or Bluetooth card.
Then boot the system in a docked status, uninstall COM1 and the IDE Channel entry
from the device manager. Then go ahead and reboot to try and get the system to reassign
IRQs to them."

Answere: I tried this as well with no luck and am headed to the garage to find a BIGGER HAMMER !!!!!!

Thank You all for your responces !

I'm going to see if I can get it exchange tomorrow and see if that resolves it, for now I am forced to eliminate it from my set up. Every day plugging and unpluging everything!!!

The only thing stopping me from useing the Sledge HAmmer, is my wife!!!!

I hate to say this -

Sometimes it's easier to back everything up and do a complete re-install of the OS.  Most times, that solves the problem, especially if it's not hardware-related.

Patch after patch and fix after fix have a way of fouling up the registry and making a mess.

If you do a re-install, be sure to apply all of your patches and fixes, along w/ all Windows Updates, first.  Then install your software (along w/ their updates), and maybe use a program such as Norton Systemworks or Utilities to fix the errors.

After all of that, start installing the hardware, beginning with the port replicator.  Don't install or even breath on your APR until you have everything else completed 1st.  Definately don't do an OS install w/ the APR - Many times it will start you off on the wrong foot.

Install the hardware, one device at a time, according to their directions.  I personally check each manufacturer for updated software / drivers, before I do an install.  This is very important, as older hardware has different drivers for XP.  Some hardware will not even work w/ XP - I have run into this w/ printers and some scanners, cameras.

Sorry if this sounds like a canned answer, but it's all I have.  All of that aside - I still haven't found a fix for the USB problems on the APR, and neither has Dell (they keep selling them, though).

-J

 

A last thing you might try - Go into control panel/system/hardware and delete most of your devices, ports, controllers, etc.  Don't restart when prompted each time - wait until you have everything gone.  You will be able to un-install most things, including the video card, sound and game controllers, ide controllers, USB ports and controllers, Com ports, LPT ports - even the batteries, if you'd like.

Do this while you are docked.  It seems drastic, but upon Windows Reboot, it will re-detect everything and configure the ports and IRQ's as needed.  Make sure that your bios settings are correct and that you have Auto as your config for IRQ's, etc.  Let the OS do the work - I bet your problem is in here.

Thanks newguy007,
If I was having trouble with my computer, I would do a re-install like you are suggesting, but I am now running with everything working UNDOCKED! So the problem is not the Operating System and there is nothing wrong with my system configuration or I would be glad to go through the trouble of a re-install. When I ran Win98 for an OS I did a fresh install at least once a year just to tweak it to work better, but I don't believe this would help at this point. Now I'll be honest with you I haven't tried deleating everything in the Device Manager except the 2 having problems, the (com1)and the second IDE channel, this sounds like a possible solution, if I get the new APR and have the same symptoms I will try it, but for now I can't spend anymore time chasing this problem down with the one I have. I'll be calling later for a replacement.
Thanks for your time and please anyone with solutions to these APR's feel free to post, I have a feeling this is far from over!!!