My Inspiron 6000 recently started intermittenly crashing on shutdown. As it shuts down, I get a blue screen with a bunch of messages that say I need to contact tech support. I have to unplug the computer and the battery to get the computer to clear. On restart I get the send error message/system crash message. Computer runs fine.

I noticed that the Sony Video software had been hanging (I would get the shutting down/not responding message). I uninstalled the software.

Now I get the same problem with Dell's DSAgnt.exe.

Has anyone had this problem?

Thanks.