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Solanir

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Solanir

2 Posts

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July 19th, 2004 16:00

Inspiron 5150 won't turn on

After returning from a weekend vacation, I attempted to power on my Inspiron 5150 and nothing happened.  The system refuses to power on when it is plugged into the AC adapter with or without the battery installed.  Likewise the system refuses to power on when I try to turn it on with the battery installed and without the AC adapter connected.  If the AC adapter is plugged in, absolutely nothing seems to happen when I press the power button.  If the AC adapter is not plugged in, pressing the power button causes the three indicator lights (power, hard drive and battery) to flash quickly, but again the system does not power on.  Does anyone know what could be the problem?
  • 489

    0

    Posted July 19th, 2004 19:00

    Agree with the previous poster.  My 8600 exhibited the same symptoms (num lock, caps lock, scroll lock on for 10 seconds) and it took getting a replacement motherboard. Since then, no problems.
  • 489

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    Posted July 19th, 2004 19:00

    It is possible that the mainboard failed. My 5150 had ate 2 mainboards in the 6 months that I have had it and this was the symptoms in my case anyway both times.

     

    Call tech support

  • Got_Boost

    9 Posts

    489

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    Posted July 21st, 2004 03:00

    I have a similar problem with my 5150 everytime I run off the battery, shut it down, then try to start it up on AC power.

    Try this, Upplug everything, AC and the battery

    Plug in the the AC adapter and then the battery, wait a couple seconds then try to start it up.

    This usually works for me, but like mine your computer is most likely being "stubborn" just keep trying

  • Solanir

    2 Posts

    489

    0

    Posted July 30th, 2004 17:00

    Thanks for the help. After sending me a new AC adapter (which didn't do the trick), Dell agreed that the problem was a failed mainboard. I sent the computer back to Dell and they sent it back to me with the exact same problem. Now I really don't know what to do. They want me to send it back to them again, but I really can't afford all this lost time. I need access to a computer for my summer job, and if Dell sends my computer back with the same problem again, it will be really disruptive to my work. My new question is this: is there any way I can request a full replacement of my laptop, perhaps from a different line (I'm beginning to grow wary of the 5150 line)? Or, even better, to simply return my computer for good? Thanks.