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Inspiron 5150 is JUNK!!
has anyone had problems with this computer?? I ordered my new 5150 in July of 04....and just 6 months into me owning it..it fired...so all fine and dandy, they sent me a new one.....but it was refurbished....now...just 4 months after owning this one...you guessed it...it dosent work..only this time it doesnt even turn on!! First the screen would always go black, it would kick me off my programs, and not allow me to do certain things......i got on the phone and they told me to reprogram my computer...so i did....that worked for about a day, then things started to go wrong again....i called again...and again i reprogramed my computer.......nope it didnt work....and then, just 4 days ago, it wont even turn on.....so here i sit with a $1500 piece of junk that just sits on my floor so i can trip on. i think that my AC connection in the back of my computer is fried.........so again i got back on the phone....i have lost count of the hours i spent on the phone trying to work out this problem.....they say they are going to call back..and they dont....they give me a number to call, but no one picks up the phone.....i am fed up with this "stuff" they are trying to pull....so here i sit, $1500 in the hole with nothign to show for.....i can tell you one thing, i will never buy a nother dell computer again
is anyone else having problems with there 5150??
Yeah, mine too. I have the similarly problem. After 15 minutes computer turn on, the system gets very hot, then powers off, locks up, or fails to power on. I lost data many times. My Warranty expired too. My feeling is I paid $1560 for this laptop just worth for one year.
Skeeter180
16 Posts
626
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Posted January 24th, 2006 21:00
My 5150 is Junk too. same problem as everyone els.. I also work with a guy that has a 5150. and his is Junk too..- Let me tell you a story. My inspiron 5150 was purchased in aug04, in dec04 I had to replace the motherboard...big surprise after reading this community forrum. Well, its a little over a year later and now my computer will not power up. Thought it was the power cord, but its the motherboard and dell will not cover the cost of exchange or repair. To top it off, please do not call them. YOU GET the biggest run around imaginable. 1st you are connected to someone in India named Albert, and everytime you call you seem to get an Albert but its not the same guy...Only coinsidental they both have Indian accents and are named Albert! I called tech support, they told me I had to go to customer care. I called them, they transferred me to out of warranty. Called them and they transferred me back to tech support, 45 minutes later I was told I would be given a special account and would be transferred to a higher technician for imediate support and YES they hung up me with no record of the conversation. All in all, DELL BITES !!!! BUY IBM, do not consider using DELL...APPLE< IBM< GATEWAY< HP- anything but dell.....Needless to say, I am now laptopless- no way of getting support- and dell will not cover it...You cant even phone in a customer complaint because you will end up talking to Albert or Travis or Jake in India again...Like we are stupid and don't know they are not even local....
Skeeter180
16 Posts
626
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Posted January 30th, 2006 23:00
I got a nasty reply from them LOL- Well I see that a moderator has finally taken off the post with the info for the law sewt againt dell. I wondered how long it would take. I hope dell is in a heap of you know what, and that we all get something out of this that bought the lemon of a computer. If anyone hasnt seen it yet.....send me a message or email if you would like to join the class action. We need all we can get and hope this thing works out for us!
I am ready to do anything right now.....this is the..umm 3rd month that my computer is just sitting in my case.....im getting so ticked off right now.....i should have taken $1500 and started a fire in my fire place...atleast i would get something out of it now............WE NEED TO DO SOMETHING!!
i have called again...about 10 times now...and no one calls me back....whats the next step????
- haha good job putting it back up. lets see how long till its deleted again. has anyone ever seen a class action like this before? What do people usually get out of it if we would win? Im sure it will just be like $50 off a new dell or something stupid like that. My computer has sat on the shelf for the last 6 months now just collecting dust. I just recently got married and i have no money what so ever to be able to get it fixed.Brad
scott9050
33 Posts
626
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Posted January 17th, 2006 05:00
Here is a site that help with the motherboard issue:
http://www.aqstech.com/5150pj.html