UNSOLVED
W
wonderwoman1022
11 Posts
0
38250
July 2nd, 2011 16:00
Inspiron 1525 not installing drivers
Yesterday, my hard drive failed, so, I got a new one. I installed it, put on the operating system, and every thing seemed to be in order. Until I tried to connect to the internet. I have tried using an ethernet cable, and it won't accept it, something about the Ethernet Controller not being installed. I have installed, uninstalled and reinstalled Dell's "Drivers and Utilities" CD, thinking that that may have been the problem, but it continues to say that it cannot install that driver (among several others: Standard VGA Graphics Adapter, Base System Device, Network Controller and Video Controller). Then, I tried downloading everything from Dell.com onto a Flash Drive, and transferring it, but that does absolutely nothing. I am becoming increasingly frustrated, so any help I could receive would be greatly appreciated.
wonderwoman1022
11 Posts
476
0
Posted July 2nd, 2011 18:00
Where are system utilities and Chipset located? I can't find either.
That is why you should NOT use the Dell download manager. Clear your browser's cookies (and use something other than Internet Explorer). When prompted for the file to download, choose "download using my browser" - NOT the Dell download manager.
You MUST clear the cookies if you've already tried the Dell download manager.
wonderwoman1022
11 Posts
362
0
Posted July 2nd, 2011 19:00
Okay, so I've cleared my cookies, and tried to use the Flash drive from the website, and it still says the exact same thing.
You'll need another system that has network connectivity. Download those two drivers plus the network driver for whichever (wired or wireless ) you use to connect to the Internet. Then put the drivers on a flash drive or CD and install them on the system you're rebuilding.
wonderwoman1022
11 Posts
476
0
Posted July 2nd, 2011 19:00
I don't have anything other than internet explorer right now, I don't have anything on it
wonderwoman1022
11 Posts
342
0
Posted July 2nd, 2011 19:00
Never mind, I have Disk Cleanup
wonderwoman1022
11 Posts
476
0
Posted July 2nd, 2011 19:00
That's the main problem, I can't get to the browser.
wonderwoman1022
11 Posts
342
0
Posted July 2nd, 2011 19:00
I'm using another computer...
ejn63
11 Legend
•
87469 Posts
•
321256 Points
470
0
Posted July 2nd, 2011 17:00
You MUST install these two drivers FIRST:
The Dell notebook system software (under system utilities) and
The Intel chipset driver (under Chipset).
THEN install the other drivers.