UNSOLVED

TONY.

updated

11 years ago

T

TONY.

4 Posts

0

64157

January 1st, 2016 21:00

How do I get restore media?

Hi,

I am using Inspiron 15 5558 model. Already installed windows 10.

I am try make restore media. but failed message.

So , I am installed Backup and restore program. This is not supported.

Can I request restore dvd?

Happy new year!

Thank you.

tony

  • johnptd

    1 Rookie

    •

    380 Posts

    350

    1

    Posted January 2nd, 2016 04:00

    1. By making restore media, do you mean the "Recovery Drive?

    2. What steps did you take to do this?

    3. What was the error message?

    JohnD

  • ieee488

    6 Operator

    •

    11126 Posts

    •

    38371 Points

    350

    1

    Posted January 2nd, 2016 14:00

  • TONY.

    4 Posts

    350

    0

    Posted January 5th, 2016 22:00

    Thank you for reply. But I am try already. I am made success media using 1 dvd 4g+1 dl dvd 8g.

    But I am try install for new SSD. But, I was not success restored os.

    So, Maybe Restore media need system patition?. (Original HDD have 3 hidden petitions.) ....

    I don't know.

    Tony.

  • paulladle

    108 Posts

    350

    1

    Posted January 6th, 2016 04:00

    If you have successfully installed Windows 10 your existing system will be validated by Microsoft and you can install it again using a flash drive or DVD once you've made either of these.

    If you are attempting to move to a SSD I would suggest copying over your existing installation to the SSD using tools supplied by the SSD manufacturer then replacing your existing HD with the SSD.  If you install Windows 10 from scratch on the SSD it is possible that the digital fingerprint for your computer will not be validated by Microsoft due to the hardware change you have made and you might end up with a non-activated copy.