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robertsaunders

updated

17 years ago

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4573

September 16th, 2009 15:00

Headphone socket problem

I seem to have damaged the headphone socket on my Dell Vostro 1700. The socket still works but it is a bit wobbly.

Unfortunately, when I unplug my headphones (or the lead to my stereo which goes into the headphones socket) the computer seems to think that the headphones are still plugged in and so no sounds comes out of the laptop speakers.

If I wiggle the headphones socket with the headphones plugged in, I can make the sound come out of the laptop speakers, but when I remove the headphones nothing comes out of the speakers.

2 questions:

1) Is there a way to tell the laptop to play sounds through the speakers, even though it thinks there are headphones connected?

2) Can someone tell me (or point me to a page which explains) how to either access the wobbly headphone socket in order to fix it, or replace it if necessary?

Thanks in advance.

Rob

  • ejn63

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    87469 Posts

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    Posted September 16th, 2009 16:00

    1.  No.

    2.  The port is on a small card, not the board so it's reasonably inexpensive to replace:

    http://www.parts-people.com/index.php?action=item&id=5085

    The service manual is here:

    http://support.dell.com/support/edocs/systems/ins1720/en/sm/index.htm

  • 182

    0

    Posted September 16th, 2009 17:00

    Thanks for your quick reply.

    Unfortunately that audio ports curcuit board is out of stock. Can't find anywhere else to buy it from. It also looks a bit complicated to replace. As a temporary solution I have ordered a cheap USB audio adapter from ebay, which I'm hoping will at least give me a fully working headphone socket again.

    Very annoying that I can't get the sound to come through the laptop speakers though. Wondering if it might be worth taking the laptop apart and just re-seating the curcuit board.

    Rob

    PS Is there a way to subscibe to threads these days? I didn't get a notification about this and I can't see anywhere to request email notification of replies these days.