UNSOLVED

cpdeluc

updated

16 years ago

C

cpdeluc

4 Posts

0

27869

March 29th, 2011 19:00

Dell Studio 1555 Extremly Slow Startup

About a year and a half ago I bought a Dell Studio 1555 running Windows 7 Home Addition 64-bit.  About a month ago when I turned it on it stayed on the Windows 7 splash screen for about 5 minutes, and then went to the log on screen.  Once i logged in, it took another 30-45 minutes to fully load my account.  I have never had a problem like this before and need this computer desperately, but can't afford to replace it.  i have tried almost everything up to doing a clean install of Windows 7, which worked for a while, but once I updated it, the problem reoccurs.  Dell Support Center and every other program I have tried and they all say  that their is nothing wrong with my computer, and I don't know what to do.

Any help would be good!

Thanks

  • Oysterisk

    116 Posts

    830

    0

    Posted March 29th, 2011 21:00

    First things first: Have you checked the error log? See if there are any errors/warnings logged during boot and login. It should be on by default but if for some reason it's not - turn it on and reboot. See what it has to say.

  • cpdeluc

    4 Posts

    830

    0

    Posted March 30th, 2011 17:00

    Good thought, although I've checked and I can't seem to find any error log, so I'm not sure where to look.  Also another thing is that aver it finally loads it works fine, except the fact that it says that my anti-virus program and firewall aren't working, even though they are working perfectly.

  • Oysterisk

    116 Posts

    830

    0

    Posted March 30th, 2011 17:00

    It's under Start menu => Administrative Tools => Event Viewer. Several of them there. Or should be anyway. From your description it's proibably Security (network) or even Hardware Event logs but could be others too.

  • cpdeluc

    4 Posts

    830

    0

    Posted March 30th, 2011 18:00

     says that my account is continuously being logged on and logged off, although i see no difference.  There are also "Special Log on" notifications that seem to be listed around when i logged on, because i realize that the problem is not really the boot up, but the logon.

  • cpdeluc

    4 Posts

    830

    0

    Posted March 30th, 2011 18:00

    Yea I found it, although the only thing listed that had to do with Log on and start up were about 50 "audit success- account successfully logged on and off" listed from the moment it logged on to the present time.  about 100 alerts for one login, and if I say so myself, it was not successful.