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ginzon

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10 years ago

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ginzon

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October 4th, 2016 22:00

Dell 5555 Bios A12 removed from website

Hi,

I visited the section of Dell downloads today and found that the BIOS A12 for Dell 15 - 5555 AMD was pulled down.

I had recently upgraded to A12, may I know why the BIOS was pulled down and what impact my system may have since I have already updated to A12.

Thanks.

Hoping I get some answer.

  • ginzon

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    Posted October 6th, 2016 03:00

    *BUMP*

    Really 77 views but not a single reply...

    Is Dell really watching this forum or it's just a show piece?

  • Robert P (retired)

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    Posted October 7th, 2016 05:00

    Hi ginzon,

    Thanks for posting.

    The Dell Community Forum was designed to be a user to user format.  Dell liasions will respond for moderation and assistance where needed.  There are not enough employees to answer every post.

    So, since the drivers team does not monitor the forum, I'll be happy to take your question to them.  Please give me a few days and I'll post back when I have an answer.  Thanks.

    Regards,
    Robert


    Robert P (retired)

  • ginzon

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    Posted October 10th, 2016 07:00

    Thanks for your response and will await for an answer..

    Dell forum, user to user format is quiet strange as not many will be coming to discuss anything till they own a Dell and face an issue :)

  • Robert P (retired)

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    Posted October 11th, 2016 08:00

    Hi ginzon,

    The team responded that some customers experienced  PC unable to power on, PC is unable to complete the POST process(Power On Self Test) or may not be able to boot into the operating system.

    The PC may experience this issue after the system BIOS was updated recently with BIOS version A12 .

    So it was removed and is being reworked, there was no ETA on an update.  Thanks.


    Robert P (retired)

  • ginzon

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    Posted October 11th, 2016 23:00

    Ohk..

    Thanks for your reply...

    Well I would say that I'm lucky in this matter.. But yes, while updating the BIOS there were many freezes and I felt like unplugging it.. During BIOS update we should never unplug, took me an hour or more to get the BIOS updated.. Had my fingers crossed..!

    Thanks again..

  • whtabtxps

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    Posted February 10th, 2017 10:00

    It's back up and it killed my computer.