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toeragh

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18 years ago

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toeragh

7 Posts

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September 29th, 2008 09:00

D610 start up issue

OK here is another for the boffins - I have a D610 latitude, running xp with 2 gb mem. upon power up, it starts up, shows the Windows XP page, then moves on to the pale blue screen whilst loading services prior to display the login screen - the laptop freezes - no response to mouse or keyboard - can sit like that for upto 10 / 20 minutes. cant find what is causing any help appreciated.
  • TMcCaine

    262 Posts

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    Posted September 29th, 2008 15:00

    Freeze on startup os often a software conflict with a driver/service.

     

    If you have ever boot into safe mode I suggest doing that to see if it will allow you to boot into windows at all.

    F8 on startup, select it from the menu.

    Once you are there you can look at the boot.log file (open with notepad if it asks) and see where it stops. Or you can just do a simple scan disk and have it automatically fix errors, which will force it to do it upon startup and typically fixes errors like this.

    If it doesn't solve your issues the OS might be corrupted. You can solve this by doing a repair installation or utility from the XP disk.

    These are the simple fixes for an often complicated and time consuming problem of not booting, but its a good starting point if your not to experienced with this sort of thing.