Ok ill do those steps and tel results . But before that tel me is this a problem with my RAM ??

Hi Lahi,

I would suggest you to run the on-board Diagnostics to check the hardware functionality. Power off the computer -> restart the computer, press 'F12' key on the Dell logo -> Select ‘Diagnostics’ from the boot menu. Please refer to the link if any error code shows up http://dell.to/17hZikk.

If the system is booing to the desktop screen, then you may provide me the minidump files. Please follow the steps listed to provide the minidump files. We will decode this folder to understand the root cause of the issue that you have been facing:

Hi Lahi,

Blue screen can be caused by hardware, updates and driver related, causing the computer to stop responding. Running the Dell Diagnostics will check the hardware functionality. RAM may not be at fault always.

Please reply if you have any questions.

Ok i have done the way you told me. I did a hardware check. But my test results say that all the components are running good. I posted some pictures of the test results. 

So is this means that my hardware have no problem ???

And my computer management shows that some problems with my drivers. I dont know but i install this missing drivers before. But after sometime i refresh my computer. (that is a option available in windows 8). Then i installed nearly 60 windows updates. 

I did that refresh thing because lagging of videos and audio while i watching a movie. And sometimes it happen when i play a video game. eg. crysis 3 

And now this blue screen appeared twice while i try to reinstall my phone software. 

http://en.community.dell.com/cfs-file.ashx/__key/communityserver-discussions-components-files/3518/5047.050913_2D00_41906_2D00_01.zip

http://en.community.dell.com/cfs-file.ashx/__key/communityserver-discussions-components-files/3518/8507.050913_2D00_52234_2D00_01.zip

These are those dump files you have asked me 

Hi Lahi,

Thank you for the response. I have reviewed the mini-dump files; did not produce any conclusive results. It talks about the bug check code 0139. You may refer to the link http://bit.ly/10e60me. 

Though it does not point at the root cause, it appears to be related to the software change that happened after installing Nokia Suite. I suggest you to perform a System Restore to roll back the software changes that were made at that time. Please check for available restore points.

Press and hold the Windows key and press 'R' key. This will open the run window -> Type 'rstrui' without the parenthesis, click on 'Ok' -> This will open the System Restore window. Follow the on-screen instructions to restore your computer to an earlier date. Please refer Here for more information.

Once you have performed System Restore, you may try to install Nokia Suite Here.

Please reply with the findings.

Hi Lahi,

Thank you for the response. It seems that there might be some issue with the operating system. I would be a good idea to restore the operating system to Factory defaults. 

If the system was shipped with Windows 8 pre-installed from the factory, there should be a recovery partition present on your system. You can restore your computer to factory settings using the steps below. These steps are only applicable if you system is booting into Windows.
Note: This step leads to complete data loss including pictures, music files, videos, documents and applications. Please disconnect any external peripherals as well. 

• Point to the right hand corner of the screen to bring up the charms bar.
• Click Settings.
  
  
  
  
• Click the shutdown button, hold down the Shift Key and click Restart from the options provided.
  
  
  
  
• The system restarts, login and click Troubleshoot.
  
  
  
  
• Click the Dell Backup and Recovery icon.
  
  
  
  
• The system restarts and comes back up, click Next on the Dell Backup and Recovery Screen.
  
  
  
  
• The system would be checked to see if the smart repair option can fix the issue, click Next once this is done.
  
  
  
  
• You will be prompted to select the backup to be used, click the factory image option or select from one of the backups. Click Next.
  
  
  
  
• You will be prompted to backup your files, if needed do so by selecting the option Yes, backup my personal files (Make sure to have an external backup hard drive handy.) or select No, Erase my files.
  
  
  
  
• The system goes ahead and completes the restore of the operating system. Click Restart when prompted.
  
  
  
  
• Follow the on-screen instructions to setup the system with windows.

Hope this helps.

lahi,

Before you do what DELL-Appu S suggested, can you try downloading Resplendence WhoCrashed and install it. Click on the green analyze button and post the information at the bottom back here.

Rick