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A few problems with L521x
Hi all,
I came here to ask the community directly since my contact at executive customer service didn't reply back to two of my last emails.
I'll be straight to the point:
1. WiFi issues. Are there any updates to that?
2. Throttling issues. On L502x, I was able to play Battlefield 3 on medium-high settings with 45 fps. Now on L521x, it's around 5-10 fps right after the load.
3. Windows 8 RTM. I've been trying to install Windows 8 RTM version on this L521x and was not successful. I've tried multiple downloads in case of corruption during download. Tried to install using DVD on boot or upgrade from Windows 7. On boot, it would say installer could not locate the driver. On Windows 7, installation reboots at 90% completion then fails. When using USB drive, A11 version of BIOS would freeze when USB is plugged in and did not allow me to boot from it. (it required me to remove the USB then hard reboot to unfreeze). Upgrade path was the same as the DVD's result. What could be the possible issue here?
4. USB port. On the third USB port (charging port), I cannot plug in any USB devices all the way in. Maybe I could plug it in 3/4 - 4/5 of a way in. And I'm sure that's not suppose to be that way.
These are the main problems I am having right now. Could anyone enlighten me as to what the issue would be?
Thanks in advance!
PS. Who could I talk to about refund for shipping back a defective laptop? Shipping costed me about $64 on top of the prepaid shipping label provided by Dell....
jbonaparte
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Posted November 7th, 2012 10:00
Yes, the audio issue was a major problem. I ended up returning the computer for a refund. Unfortunately there are some major issues with this system. I did alot of testing with the sound/latency and found that there are major conflicts between USB drivers/Wifi Drivers and some of Intels drivers as well as some general hardware issues. I dont think it can be fixed as I looked into it extensively.
Its pretty sad this computer continues to be sold.
DELL-Royan S
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Posted May 23rd, 2013 06:00
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jbonaparte
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Posted October 23rd, 2012 14:00
I have all these same issues in addition to the fact that there is a major conflict between this network card and externalsoundcards and other soundcards. I tried three external soundcards, all get drop-outs, clicks, etc. Just awfull.
As for network, i have three laptops. I primarily use two, one is 1 year old, and the other is this dell. The 1-year old works perfectly everywhere, this new Dell, i get slow connections, i get "limited connectivity" and this has been tried on 7 different networks with all the same issues. I've installed drivers, i've changed settings, i've changed my wireless connection features..nothing
I spoke with dell over 6 times and two of them ackowledged that this is a KNOWN issue with the card and they offered to send a <ADMIN NOTE: Profanity removed as per TOU> "USB" card to fix it...I mean, serioulsy, we only have 3 USB ports on this already.I have external soundcard in one, mouse in two and ipod/USB stick in the last...
This is awfull, i am never buying a dell again, what a huge mistake and the fact that I am still getting run around is just insane. I was expecting such a great system for the money.