UNSOLVED

MarkECampbell

updated

25 years ago

0

5837

July 23rd, 2001 21:00

Win2k Installation/Unknown Device

After installing Win2k and installing drivers for chipset, video, etc., I still have an unknown device listed under Other Devices. Under that device, I recieve the following message "on Microsoft ACPI-Compliant System".

In addition, I also recieve a message upon starting my computer that states that the e-support button hardware failed.

When I generated a Win2k upgrade hardware report, a Metolious Vendor-Defined Sensor was listed as possible non-supported system device (listed after Intel 82801BA/BAM SMBus Controller - 2443). I upgraded all the other drivers.

I do not know whether they are connected or not. Could you either point me to a driver or software.

  • chaos00

    72 Posts

    149

    0

    Posted July 23rd, 2001 21:00

    It is supported. Go to the Dell Support Site for you system and have it display Win2k drivers. Download and install the drivers for the E-Support button.

    -Ralph
    Dell Dimension 8100
    C7VCH01

    ...image and java free for your reading pleasure...
  • chaos00

    72 Posts

    149

    0

    Posted July 23rd, 2001 22:00

    Yep... that's it!

    -Ralph
    Dell Dimension 8100
    C7VCH01

    ...image and java free for your reading pleasure...
  • 149

    0

    Posted July 23rd, 2001 22:00

    Is this the correct file?

    Release Title: Application: Dell Solution Center, Windows 2000, Windows 98, Windows Me, Multi Language, Dimension 8100, L___cxe, v. 1.3.1.17, A01
    Release Date: 3/21/2001
    Description: This is the Dell Solution Center Software. The purpose of this software is to provide a Service and Support Portal, which is designed to help you find the Support and Education tools on your system.