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GRANNY60

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GRANNY60

38 Posts

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11712

November 30th, 2002 12:00

USB upgrade

Dell tech support doesn't seem to understand my question and I keep getting sent to the upgrade page.  My question for this forum is:  How do I upgrade my four (4)  USB 1.1 ports to USB 2.0?  This computer came with WIN ME and I flashed the bios to XP1 before doing a clean install to XP home. This computer is a Dimension 8100 with 256 mgs of rambus.  Do I buy a PCI card, do I do it through the bios or can it be done with drivers?  Hope someone can help me.  Thanks bunches!
  • rickmktg

    2 Intern

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    11898 Posts

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    Posted November 30th, 2002 12:00



    @GRANNY60 wrote:
    Dell tech support doesn't seem to understand my question and I keep getting sent to the upgrade page.  My question for this forum is:  How do I upgrade my four (4)  USB 1.1 ports to USB 2.0?  This computer came with WIN ME and I flashed the bios to XP1 before doing a clean install to XP home. This computer is a Dimension 8100 with 256 mgs of rambus.  Do I buy a PCI card, do I do it through the bios or can it be done with drivers?  Hope someone can help me.  Thanks bunches!


    You cannot upgrade your existing ports.  You can add a PCI card to get USB 2.0.
  • GRANNY60

    38 Posts

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    Posted November 30th, 2002 12:00

    Finally!!! Someone understood what  I was looking for.  Thank you ever so much.  Now I know exactly what to do.  Some of those folks at Dell are very dense.I appreciate the quick response.  I have found out that forums offer better support than standard tech support.  Again a great big Thank You!!!

  • tidcat

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    Posted December 3rd, 2002 20:00

    BE CAREFUL what Dell Spare Parts sells you for a USB 2.0 PCI card.  I ordered one, they sent it, I installed it, it didn't work, contacted Tech Support, they told me WIN ME would not support 2.0.  I called back Spare Parts to demand my $ back and they said they would sent me another PCI card (Belkin I think) which came with a CD driver.  I removed the first PCI card and replaced it with the new one, ran the CD and everything is working at 2.0  Tech Support and Spare Parts don't always have the correct answers.  Your persistance is often the solution!
  • GRANNY60

    38 Posts

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    Posted December 3rd, 2002 20:00

    Thanks for that information.  You're right about tech support...sometimes they're not too good at their job.