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Aj365

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19 years ago

A

Aj365

6 Posts

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October 11th, 2007 02:00

Update Left me without sound Dimension 4600

I have a Dimension 4600 with what is listed as a P1554 Sound Blaster Audigy 2 sound card. After a recent update from the Windows Update site (not sure exactly what was downloaded-should have paid more attention), I no longer have any sound. Everything looks like it's installed propertly when I check my hardware settings and drivers. I went to Creative website but wasn't sure exactly which card to select under the download section (none matched exactly-? since mine is an OEM version). Anyway, my thought was to uninstall the driver on mine and then reinstall it. Does that sound reasonable? Is there any type of diagnostic I can run to figure out what's going on? The automatic update program on the Creative site won't run because it says something is "corrupted." The only program I see under my Add/remove software that I question is "voxware audio decoder 1.6." If anyone can give me some direction on solving this, I'd appreciate the help.
  • fireberd

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    Posted October 11th, 2007 09:00

    Just uninstall your sound card in the Windows Device Manager, restart Windows and it should be detected and reinstalled.  This seems to fix a lot of different problems.
     
    You can access the Device Manager by holding the Windows key down and then pressing the Pause/Break key.
    Inspiron 16 5630 Laptop and WD22TB4 Docking Station
    Self-built desktop for recording studio application
  • Aj365

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    Posted October 12th, 2007 05:00

    thanks for the help. Aj