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System List
How do I delete the system list in the Dell support section...It is listed as an Optiflex and I have a Dimension 4300...it will configure correctly but I want to get Optiflex off...I tried adding another system but it wouldn't accept the Dimension since it was the same service tag as on the listed Optiflex....
any solution???? thanks, Rosie
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Posted May 19th, 2003 22:00
I did try that, it says service tag already used and won't let me delete the Optiflex...set as default system....250
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Posted May 20th, 2003 01:00
RosieRN,
The most likely place in the forum to get this problem resolved is in Customer Care - General. The moderators there are quite responsive and will know where in the Dell orgnization the person is who can make the necessary change. When you post the problem, make sure you also post your system support number for their use.
Do the parameters listed for the mislabeled system match yours (purchase date, etc.)? If not make sure you haven't misread the number, substituting "B" for "8" or other common errors.
Message Edited by Denny Denham on 05-19-2003 07:52 PM
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Posted May 20th, 2003 02:00
Thank you for your reply..all the paramaters match my pc. I will check with customer care...if no resolution, it's no biggy...it's only informational...thanks again, Rosie
Mary G
6 Operator
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20095 Posts
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Posted May 19th, 2003 20:00
Message Edited by Mary G on 05-19-2003 05:39 PM