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Serious Error on Starup and Missing Hibernation
OK...I'm out of ideas and need help. I'm on an 8200 1.8ghz with XP Home. I have 2 seperate issues on my PC and would appreciate any suggestions:
1. I reformatted my HD and reinstalled XP home. It has been working great, but all of a sudden I'm getting the following error EVERY TIME I start up the PC:
"The System has recovered from a serious error..."
I've tried disabling all startup items and services (which, incidentally seemed to delete all my previous restore points - thanks for the warning Microsoft) and nothing has worked. I looked it up on Dell's knowledge Base, and they say to disable error reporting (doc#RA1060423) but don't explain the issue. I did this and it does not fix the problem...I still get the error message.
This is highly annoying, especially since it's one of the reasons I reformatted in the first place (yes, I had the error before) and I havent installed anything in a couple of days. I also have a feeling I'm not alone with this message.
2. My second issue is also a mystery. Before I reformated and reinstalled XP I always had the Hibernation option available at shutdown, and it had a control tab in the Advanced Power Options control panel. Now I dont...it just presents a greyed out standby button and no options tab.
Help says that if it's not present, my machine isnt capable. But my machine is obviously capable of hibernation mode, and since its a new install it hasnt been turned of by the OS due to errors. I'm not using anything I didn't use before the reinstall/reformat when it was working. Hmmmmmmmm.
Any ideas anyone???
Message Edited on 01/01/02 08:15AM by mmelasi
1. I reformatted my HD and reinstalled XP home. It has been working great, but all of a sudden I'm getting the following error EVERY TIME I start up the PC:
"The System has recovered from a serious error..."
I've tried disabling all startup items and services (which, incidentally seemed to delete all my previous restore points - thanks for the warning Microsoft) and nothing has worked. I looked it up on Dell's knowledge Base, and they say to disable error reporting (doc#RA1060423) but don't explain the issue. I did this and it does not fix the problem...I still get the error message.
This is highly annoying, especially since it's one of the reasons I reformatted in the first place (yes, I had the error before) and I havent installed anything in a couple of days. I also have a feeling I'm not alone with this message.
2. My second issue is also a mystery. Before I reformated and reinstalled XP I always had the Hibernation option available at shutdown, and it had a control tab in the Advanced Power Options control panel. Now I dont...it just presents a greyed out standby button and no options tab.
Help says that if it's not present, my machine isnt capable. But my machine is obviously capable of hibernation mode, and since its a new install it hasnt been turned of by the OS due to errors. I'm not using anything I didn't use before the reinstall/reformat when it was working. Hmmmmmmmm.
Any ideas anyone???
Message Edited on 01/01/02 08:15AM by mmelasi
Responses (3)
Solutions (0)
richard_pursley
1 Message
193
0
Posted January 1st, 2002 11:00
I have a new 8200 and since I received it December 10th 2001 I have experienced several problems:
System would not hibernate
mouse pointer disappears
files on the hard drive continue to be corrupted
sw programs don't run or produce error messages
So far reforamtting the hard drive and reinstalling XP hasn't eliminated the problem and dell support doesn't seem to be able to fix what ever is corrupting the files on the hard drive.
I belienve I am going to return this machine.
- I have a similar problem with my 8200, 1.7G, 256MB,80GB machaine. It came with W2000 and I upgraded to WXP Pro (major mistake). When I reboot, I get this measage and if I try to run Word, it encounters an error and must shut down.
mmelasi wrote:
- OK...I'm out of ideas and need help. I'm on an 8200
- 1.8ghz with XP Home. I have 2 seperate issues on my
- PC and would appreciate any suggestions:
-
- 1. I reformatted my HD and reinstalled XP home. It
- has been working great, but all of a sudden I'm
- getting the following error EVERY TIME I start up
- the PC:
-
- "The System has recovered from a serious error..."
-
- I've tried disabling all startup items and services
- (which, incidentally seemed to delete all my
- previous restore points - thanks for the warning
- Microsoft) and nothing has worked. I looked it up on
- Dell's knowledge Base, and they say to disable error
- reporting (doc#RA1060423) but don't explain the
- issue. I did this and it does not fix the
- problem...I still get the error message.
-
- This is highly annoying, especially since it's one
- of the reasons I reformatted in the first place
- (yes, I had the error before) and I havent installed
- anything in a couple of days. I also have a feeling
- I'm not alone with this message.
-
- 2. My second issue is also a mystery. Before I
- reformated and reinstalled XP I always had the
- Hibernation option available at shutdown, and it had
- a control tab in the Advanced Power Options control
- panel. Now I dont...it just presents a greyed out
- standby button and no options tab.
-
- Help says that if it's not present, my machine isnt
- capable. But my machine is obviously capable of
- hibernation mode, and since its a new install it
- hasnt been turned of by the OS due to errors. I'm
- not using anything I didn't use before the
- reinstall/reformat when it was working. Hmmmmmmmm.
-
- Any ideas anyone???
-
-
-
- Message Edited on 01/01/02 08:15AM by mmelasi

fix-it
1 Rookie
•
344 Posts
193
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Posted December 31st, 2001 16:00
http://support.microsoft.com/default.aspx?scid=%2fsearch%2fviewDoc.aspx%3fdocID%3dKC.Q291790%26dialogID%3d7764186%26iterationID%3d1%26sessionID%3danonymous%7c5664885
Jerry