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RedNebula

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25 years ago

R

RedNebula

2 Posts

0

4467

July 9th, 2001 04:00

Restart function not working properly.

Whenever I install a new program that needs to reboot or just manually restart the computer from the start menu my computer does not preform the task properly. What usually happens is that Windows exits and the computer goes into a sleep mode state instead of rebooting. Not sure how to fix this one. Any ideas would be appreciated. thanks.

  • Denny Denham

    2 Intern

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    18798 Posts

    231

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    Posted July 9th, 2001 04:00

    RedNebula,

    The best source of information that I know of on troubleshooting shutdown problems is here.




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  • 231

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    Posted July 10th, 2001 02:00

    RedNebula, if you have a Dimension 8100 with BIOS version A06 (it will tell you when you first turn on your computer), upgrading your BIOS to version A07 will probably fix the problem. However, if you have a USB keyboard, you might not want to mess with it because you could easily end up with more problems after upgrading. If you do end up with trouble, you can try the possible solutions on this message board. On the other hand, if you choose to deal with the restarting problems, it's not much more than an annoyance, because from what I could gather, Windows actually does shut down right, it just sometimes stops before giving the signal to reboot. Good luck.