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jackie___

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22 years ago

J

jackie___

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December 18th, 2004 22:00

reinstall -- what about my internet?

it looks like i  have to reinstall my computer.  i was on the phone with canon and dell, and neither of them could offer any other solution.  when i reinstall my computer, will my internet still be working?  do i have to reinstall verizon dsl with the same gruesome process?  is my printer still connected?
 
how can i keep things like my webpage favorites and so on?
 
do you have any tips to make this easier?
 
thanks so much.

Message Edited by jackie___ on 12-18-2004 06:48 PM

  • jackie___

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    Posted December 18th, 2004 22:00

    dell dimension 4550, windows xp.

    haha, i know i will have the internet at some point again, but what i'm asking is, do i have to reinstall that, too, or will it still be there?

  • osprey4

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    Posted December 18th, 2004 22:00

    No, once you reinstall your computer, your internet will never, ever work again. Never.

    Just kidding. Yes, if you follow the reinstall guide for your system, everything will work fine. If you don't know how to find your reinstall guide or your support home page, please post what system you have.

  • osprey4

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    Posted December 18th, 2004 23:00

    I'm not as familiar with DSL. Cable requires nothing other than the Windows default settings. You should visit your DSL providers tech support site to find out what's required.

    Here is your reinstall guide:

    http://support.dell.com/support/topics/global.aspx/support/software_reinstall/en/index?c=us&cs=19&l=en&s=dhs&SystemID=DIM_PNT_P4_4550&ServiceTag=1PSW021&results=true&category=0&OperatingSystem=47

  • 01dabreoo

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    Posted December 19th, 2004 11:00

    hope this helps
  • 01dabreoo

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    Posted December 19th, 2004 11:00

    after you have rebooted the computer computer just reinstall the modem ect. with the software provided with it, and with the favorites, go to C drive, then click Documents and Settings, click what ever your user name is, then click favorites, then all your favorites will be in there.
    the only tip i have is to back up all of you files
  • 01dabreoo

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    Posted December 19th, 2004 18:00

    as it is still under warrenty you should be able to get a new cd sent to you
  • 01dabreoo

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    Posted December 19th, 2004 18:00

    ahhhhhhh:smileysurprised:
    not sure, prob nepends how nice the person dealing with you is,
    how long have you had the computer
    let us know what happens
  • jackie___

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    Posted December 19th, 2004 18:00

    oh boy.  i don't think i can find my windows xp cd that i need to reformat.  (i'm such a mess!)  do you think dell would send me another one?
  • jackie___

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    Posted December 19th, 2004 18:00

    almost a year.
    the guy i had yesterday was nice, but he was like, "okay, you can back up all your stuff and i'll call you back in about an hour so we can reformat?"  haha.  i had to turn him down.  backing up my computer is going to take me forever.
  • jackie___

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    Posted December 19th, 2004 20:00

    ah.  that's a relief.

    i'm going to have to re-activate MS Word when i reformat... i can't find the code.  is it the same as the product ID?  the product ID looks like "12345-ABC-1234567-12345."  and is there anything else i need to reactivate?