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Rodrigo1026
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26 Posts
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9818
November 7th, 2005 03:00
Problems with Dimension 8400 on startup. Video problems? I'm not sure if it is.
Hey I'm having this problem where whenever i turn on my computer, the screen is filled with colorful stripes.
Here are some pictures of what I'm talking about:
At the Dell Startup:
Windows XP loading screen:
After Windows XP loading screen:
Then I don't know what this screen is, but it's after the one above, sorry about the flash on the screen:
This is still the same screen as above, but just seconds after, has some changes in the pattern:
You can see the loading cursor, so i'm guessing its when the welcome screen is loading?
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Sometimes after the Windows XP startup loading, nothing appears and my monitor LED light goes orange:
After, I have to manually reboot the computer by holding the power button and then everything goes to normal. Is this damaging my computer?
Does anyone know how to fix this? PLEASE HELP ME!!!
I had this problem before and I called dell before and he helped me out a little and did not fix it still, but weeks after it was fixed. However, when i updated my driver, I got the problem again and now i don't know what to do. I tried to call dell again but I was on hold and gave up(Waited for about 30 minutes to 45 minutes and gave up). Someone in this forum please help me fix this problem, I had this since i got my computer. Is it because I need to connect it on the digital only plug of my graphic card or what?Thanks!
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My computer Specs:
Dell Dimension 8400
Windows XP Home Edition v2002 Service Pack 2
Intel(R) Pentium(R) 4 CPU 3.20 GHz 3.19GHz, 1.00GB of RAM
PCI Express 16x 256MB nVidia GeForce 6800
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If no one can help me here, how do i get contact of a dell person online? My cousin bought this computer for me since my parents don't own a credit card and i'm not sure if he bought it under home use, business use, or etc. Someone help?
----------------------------------------------------------------------------------
Lastly, is there a way to actually bring a dell employee to my house to fix this for free of charge? I have 2 years of warranty on this computer.
---------------------------------------------------------------------------------
Thanks again!
Here are some pictures of what I'm talking about:
At the Dell Startup:
Windows XP loading screen:
After Windows XP loading screen:
Then I don't know what this screen is, but it's after the one above, sorry about the flash on the screen:
This is still the same screen as above, but just seconds after, has some changes in the pattern:
You can see the loading cursor, so i'm guessing its when the welcome screen is loading?
----------------------------------------------------------------------------------
Sometimes after the Windows XP startup loading, nothing appears and my monitor LED light goes orange:
After, I have to manually reboot the computer by holding the power button and then everything goes to normal. Is this damaging my computer?
Does anyone know how to fix this? PLEASE HELP ME!!!
I had this problem before and I called dell before and he helped me out a little and did not fix it still, but weeks after it was fixed. However, when i updated my driver, I got the problem again and now i don't know what to do. I tried to call dell again but I was on hold and gave up(Waited for about 30 minutes to 45 minutes and gave up). Someone in this forum please help me fix this problem, I had this since i got my computer. Is it because I need to connect it on the digital only plug of my graphic card or what?Thanks!
----------------------------------------------------------------------------------
My computer Specs:
Dell Dimension 8400
Windows XP Home Edition v2002 Service Pack 2
Intel(R) Pentium(R) 4 CPU 3.20 GHz 3.19GHz, 1.00GB of RAM
PCI Express 16x 256MB nVidia GeForce 6800
----------------------------------------------------------------------------------
If no one can help me here, how do i get contact of a dell person online? My cousin bought this computer for me since my parents don't own a credit card and i'm not sure if he bought it under home use, business use, or etc. Someone help?
----------------------------------------------------------------------------------
Lastly, is there a way to actually bring a dell employee to my house to fix this for free of charge? I have 2 years of warranty on this computer.
---------------------------------------------------------------------------------
Thanks again!
Message Edited by Rodrigo1026 on 11-07-2005 12:10 AM
152
0
Posted November 7th, 2005 14:00
rodrigo,
First make sure that the video cable is securely plugged in on both ends. If that doesn't help, open the case and make sure that the video card is securely seated in its slot.
Steve
152
0
Posted November 11th, 2005 10:00
"Is it because I need to connect it on the digital only plug of my graphic card or what"
Yes! If I understand correctly, at least. You probably have to video outlets on the back of your card: either VGA and DVI, or both DVI, or both VGA. In any case, you should only plug the monitor into one of these outlets. Choose one and stick to it!!!!!
152
0
Posted November 11th, 2005 18:00
Dell came and changed my RAM and the video card!
Thanks for the help guys!
lee_hacken
334 Posts
152
0
Posted November 7th, 2005 10:00