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dexmo

updated

24 years ago

D

dexmo

32 Posts

0

8670

May 25th, 2002 20:00

Klez virus

Can someone tell me if there is anyway that I can stop getting this virus sent to my email everyday without changing my email address? For the past 3 days I am getting it twice a day. NAV has quarantined all of them but even then they are still showing up in my Inbox on Outlook Express and ready to be opened. Always before if I would ever get something and Norton quarantined it, it would not still be in my Inbox. Any help would be greatly appreciated.

Dell Dimension 4100
Pentium III 866 MHz
Windows XP
40GB Hard Drive
V.90/56K Modem
384MB SDRAM at 133MHz
Altec Lansing ACS-340 speakers/sw
8x/4x/32x CD-RW
Easy CD Creator Platinum 5
32MB NVIDIA GeForce2 MX 4X AGP Graphics Card
17" E770 Monitor
Norton AntiVirus 2002
940C HP Printer
Umax 3400 scanner
Ricoh Digital Camera - 4300

  • Pamela

    638 Posts

    365

    0

    Posted May 25th, 2002 20:00

    Norton Anti Virus is doing its job on your machine. The problem is, those who have your email address in their address book, are not protecting themselves. The Klez is a mass mailing worm that acts as a SMTP server. The people who are emailing you are not aware they are infected OR their email address was picked up off another infected computer and put in the From: line. Your best bet is to email everyone in your address book and send them this link for the Klez Removal Tool . Let them know that one of them is infected and needs to fix it on their end.
    http://securityresponse.symantec.com/avcenter/venc/data/w32.klez.removal.tool.html

    Pamela

  • celianeron

    2 Intern

    •

    51 Posts

    365

    0

    Posted May 25th, 2002 20:00

    Sorry don't know how to stop getting the emails.
    But, you might make a floppy of the NAV Klez Removal Tool. Have it handy. It works. Run it twice. Defrag. All's well.
    Ron

  • dexmo

    32 Posts

    365

    0

    Posted May 25th, 2002 21:00

    Thank you all very much. The info was greatly appreciated.

    Dell Dimension 4100
    Pentium III 866 MHz
    Windows XP
    40GB Hard Drive
    V.90/56K Modem
    384MB SDRAM at 133MHz
    Altec Lansing ACS-340 speakers/sw
    8x/4x/32x CD-RW
    Easy CD Creator Platinum 5
    32MB NVIDIA GeForce2 MX 4X AGP Graphics Card
    17" E770 Monitor
    Norton AntiVirus 2002
    940C HP Printer
    Umax 3400 scanner
    Ricoh Digital Camera - 4300

  • EdnaM

    2 Intern

    •

    557 Posts

    365

    0

    Posted May 25th, 2002 21:00

    Diane,
    I had sort of the same problem.....Go to the
    Quaratine Part of the Norton.....
    Delete the item.....Klez cannot be repaired.....
    Delete all the items there....
    Hope this works......

  • mpear

    3 Posts

    365

    0

    Posted May 31st, 2002 13:00

    Make sure you don't have yourself in your address book. Thw virus sends itself to everyone in your address book including yourself.