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craftylady

updated

25 years ago

0

5853

May 12th, 2002 18:00

I am having trouble installing software on WinXP

I have a dimenson 4400 with windows xp and am having trouble installing other software. I have used compatibility mode and it hasn't worked once. I know that one program installed and works on my husband's pc that is using win xp upgrade but it won't do anything but freeze up when I try to install it on mine. If I can't install any software, what is the use of having a computer? Any ideas?

  • PcGrafix

    72 Posts

    258

    0

    Posted May 12th, 2002 20:00

    Sounds to me like you may need a new version of Windows installer.
    Go to
    http://catchup.cnet.com/catchup/cu/index/index.html?tag=st.cn.1.boxhl1.cu_fd
    Download and open cnet catch up utility then scan your computer for software updates. Then you will see the results then click find updates.

    Download and install anyfiles from there but if you see windows installer download and install that update first

    PcGrafix

    If I Can Help You

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    Let's speed this Up


    Dell Computer
    Corporation Dimension 8100

    Processor Intel Pentium 4, 1285 MHz (100MHz external) C:\ (NTFS) 19092MB

    Memory 512MB 800Mhz

    SAMSUNG DVD-ROM SD-616 SCSI CdRom

    NEC NR-7800A SCSI CDRW

    NVIDIA 32MB GeForce2 MX with TV Out

    3Com 3C920 Integrated Fast Ethernet

    Creative SB Live!

    Hewlett-Packard deskjet 840c

    4 USB Ports

    Windows XP PRO

    RCA Cable Modem

    HP Scanjet 3200c

    Harmon/Kardon Speakers (Dell Stock)

    Zone Alarm Pro & Norton Personnal Firewall

    Norton Systemworks 2001

    Microsoft Office XP Full


  • 258

    0

    Posted May 14th, 2002 23:00

    I just wanted to say thank you for replying. I tried your suggestion and couldn't find any updates that I thought would affect it this way. I did get it fixed however. I just reinstalled windows. Now all my software goes in just fine. It was worth the trouble though to play The Sims again. Thanks alot.

  • bobsmi

    6 Posts

    258

    0

    Posted May 18th, 2002 09:00

    Hi,
    I had the same problem. Sierra wouldn't help. Dell wouldn't help. Finally I entered protected mode, installed the software disk, and it installed without a hitch. I know not why. Maybe it'll work for you too.