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Renate

updated

24 years ago

R

Renate

4 Posts

0

8861

August 29th, 2002 19:00

Graphics will not send

I sure hope you can help me with a problem that just started a few days ago. I have since then used the System Restore twice for different dates but apparently that has nothing to do with Outlook Express. My problem is that I am sending Graphics and they are not received on the other end. When they send them back to show me what they got, it looks just fine on my end, same as I sent it in the first place. I receive graphics just fine but somehow the recipients do not. Tested all of my e-mail friends and they all do not get them.
They get that little red X .
I am teaching a class an E-mail class, such as inserting graphics and sound, and need your help desperately.
Thank you in advance
Anita
PS: A friend of mine told me that it tells him that these graphics are on the C/ drive exactly which folder and the sub-folder and the names of these folder etc. Does that tell you something.




  • fireberd

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    Posted August 29th, 2002 20:00

    You have to attach the graphic to the e-mail message. Apparently you are putting the path to the graphic that is on your hard drive in your e-mail not attaching the actual graphic file.

    When you create an e-mail message, click on Insert and then click on file attachment. Navigate to the folder that has your graphic you want to send and then select that file. That will attach it to the message and you should see the attachment just below the Subject in the message.



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  • volcano11

    2 Intern

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    27973 Posts

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    Posted August 29th, 2002 20:00

    It sounds like you are sending shortcuts to the graphic files. A shortcut simply points to the location of the file. Since the file resides on your hard disk, you can read the file just fine. The mail recepients, on the other hand recieve a shortcut that says the file is on the c: drive with folder names and filenames corresponding to what is on your hard drive. They cannot read the file because they have no such file and folder on their drive. You need to send the file, not a shortcut. To do so, use the insert function to send the file in the e-mail.

    Steve

  • Renate

    4 Posts

    350

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    Posted August 29th, 2002 21:00

    Thank you both so much. I have always sent graphics this way: Insert- Picture-- then Scource- and choose from wherever I had the graphic and inserted. I often choose left to wrap the text around the graphic. I have been doing it for years. Sometimes I send sound along too. It worked weel until about three days ago.
    I contacted Microsoft and got one of those impersonal forms telling me to contact Dell. Dell tried to send me someplace else. This is when I rememberd that I got help from this forum almost instantly a few weeks back. Please someone help me again.
    I do not want to send the graphic as an attachment. I like it right in the e-mail body.
    Thank you
    Anita

  • Denny Denham

    2 Intern

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    18798 Posts

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    Posted August 29th, 2002 22:00

    Renate,

    Go to Tools|Options|Send tab. Under Mail Sending Format click HTML Settings. On that window make sure "Send pictures with messages" is checked. That is the only setting I know of that would cause the problem you describe.

    http://www.geocities.com/djdenhamwhidbeynet/JYD1.gif"> name="link1" value="NO"> http://www.geocities.com/djdenhamwhidbeynet/JYD2.gif"> name="link2" value="NO"> http://www.geocities.com/djdenhamwhidbeynet/JYD3.gif"> name="link3" value="NO"> Sorry, your browser doesn't support Java.




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  • EddieFlorea

    34 Posts

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    Posted August 29th, 2002 22:00

    I also send graphics by insert-picture-then source (graphics folder) . I use a lot of graphics in my emails. I get messages that state some or all of your pictires will not be displayed if sent. I can send the email to myself and it is perfect. I send it to another and they get html looking code. I now use only 1 or 2 graphics and I'm ok. I know this doesn't solve the problem, but it is so close to mine.
    Renate wrote:
    - Thank you both so much. I have always sent graphics
    - this way: Insert- Picture-- then Scource- and choose
    - from wherever I had the graphic and inserted. I
    - often choose left to wrap the text around the
    - graphic. I have been doing it for years. Sometimes I
    - send sound along too. It worked weel until about
    - three days ago.
    - I contacted Microsoft and got one of those
    - impersonal forms telling me to contact Dell. Dell
    - tried to send me someplace else. This is when I
    - rememberd that I got help from this forum almost
    - instantly a few weeks back. Please someone help me
    - again.
    - I do not want to send the graphic as an attachment.
    - I like it right in the e-mail body.
    - Thank you
    - Anita
    -
    -



  • Renate

    4 Posts

    350

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    Posted August 30th, 2002 00:00

    I want to thank all of you who have taken the time to respond to my problem.
    I think, and hope that Denny solved my problem.
    I did what you suggested and yes the: Send pictures....... did not have a check mark. How and why it got un-checked beats me, but I hope this solved the problem.I have sent several e-mails with graphics to my friends and hope they tell me that all is OK. I will let you know for sure.
    Thank you again.
    Anita

  • Renate

    4 Posts

    350

    0

    Posted August 30th, 2002 01:00

    I have now heard back from three friends, and YES they are receiving the graphics.
    Why didn't i think of that?
    Thank you Denny
    Anita
    PS: I was willing to call my Guru and spend at least $75