sorry to be so dumb but how do I go about checking to see if my anti-virus program is the problem?  I have Norton anti-virus 2005 installed.  do i need to go into the norton program and check.

thanks

jackie

It could probably happen because the last document you loaded/edited in Word was from a floppy disk. Try loading a document from the hard drive and then close word.

Another case, which I have come across is an antivirus program checking the floppy drive upon loading Word and especially when shutting down. Check for this if possible.

ok, i disabled my norton anti-virus program for a short period of time.  I attempted a new word document, then attempted to shut down the computer, then attempted to open an exsisting word document and guess what?  no chatter on any of these attempts.  so the problem must be in my norton anti-virus.  is there something i need to do to my anti-virus files somewhere to stop this chattering?  always apprecaite the help

jackie

pentree,

I think these are two unrelated issues presenting just at the same time.

The Word chatter may happen if you opened a document from disk, saved it to disk and then try opening a document from your hard drive. Word would first search in the last drive used, i.e. the floppy drive.

The shut down floppy drive scan is probably a Norton issue (I have experienced this with some versions of Norton, but didn't bother). Try the following:

Open NAV, click on Options. Choose System - Advanced. Uncheck "Scan floppy for boot record when shutting down the computer" (the actual wording may be slightly different - I use NAV 2004 and a different language version).

However, I have it checked and don't hear any strange noises when shutting down Windows...

Lemmi

Double click the yellow Norton AV icon in the system tray. Click on options.
Click on the word 'Auto-Protect' and more options appear. Highlight the advanced tab and remove tick from checkbox on the first two.

Warning! You will have to manualy scan any floppy discs you put in your pc..this is good practise.

Hope this helps

:)

ok, i took everyone's advice on the norton anti-virus idea and removed the necessary check marks and the chatter on shut-down is gone.  thank you so much!!!!!!!!!!!!!!!!!!!!!!!!!!!!

jackie

My pleasure..

enjoy your Dell