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Mattford11
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September 29th, 2006 19:00
Dimension 9200 backlog?!
Lots of us have been posting over in the XPS forum... but whats the deal w/ the 9200 order delays. I ordered on 9/12 and now have a recieve date of 10/20!! This is after 2 order delays and constant run-around.
- Same in New Zealand... ordered on 26 Sept......expected delivery
10 Oct......26 Octbtw....should you actually receive email notifications from Dell if your expected del date changes ?....I just noticed when I checked my "order status"CheersOrder Spec.Dim 9200Core2Duo E66002GB DDR2 800MHzN VIDIA GeForce 7900GS320GB H/DriveSoundBlaster X-Fi XtremeMusic Audio24in 2407 MonitorMessage Edited by big face on 10-02-2006 04:40 PM
- Hey guys,
I know this won't help but just for the record I order mine mid-September and it arrived, on schedule 7 days after order - no delay.
This was from Limerick in Ireland to Edinburgh, Scotland.
Nels
Dimension 9200
Intel Core 2 Duo E6700 @ 2.66Ghz
2GB RAM
nVidia 7900GS Mattford11
37 Posts
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Posted October 1st, 2006 21:00
@cornheadio wrote:
Hello people, I ordered on the 25/09/06 and was shocked when i went to view my order status and saw the estimated delivery date a 24/10/06!! Is there a backlog of 9200 orders or is this to do with the battery recall?
You're kidding right? A NOTEBOOK battery recall pushing back DESKTOP orders?cornheadio
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Posted October 1st, 2006 21:00
Hello people, I ordered on the 25/09/06 and was shocked when i went to view my order status and saw the estimated delivery date a 24/10/06!! Is there a backlog of 9200 orders or is this to do with the battery recall?cornheadio
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Posted October 1st, 2006 22:00
A bit of a stretch I know, but recalling 4 million plus items has to take up a lot of time for a lot of workers. What is the reason for slow delivery of orders ?Mattford11
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Posted October 1st, 2006 22:00
Dell Forum Reps wont directly comment on the issue, only stating that "there was a stop build order" on xps 410 which is also the dim9200. What my smallbiz reps tell me, a motherboard quality issue. This has also been restated by several forum posters.cornheadio
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Posted October 2nd, 2006 00:00
Thanks for that Matt. I have only come to this website community forum message board today so was unaware of previous threads. Its a shame they don't debit your account later because of extended delivery times ;>}- I am in Australia and had a order date of 9th September now the delivery date is 11th of October, below is a reply i recieved from a Sales support staffer in india hehe.
Hi Thomas,
I apologize that you were not informed earlier about the supply of parts
and I had personally check with our Quality as well as our Technical
Support team leader that the engineering hold was due to extensive and
exhaustive quality checks before shipping out the systems.
I appreciate your kind understanding and patience but will not take them
for granted and I will, personally, monitor this order closely for you.
I am now writing to our Quality team again for the latest update. The
impacted countries are Australia, New Zealand, Singapore and Malaysia.
In addition to that, upon the release date from manufacturing, I will
expedite the order for you to ensure prompt delivery to your end.
Please be rest assured that I will take up the case and monitor this
order for you.
Warmest Regards,
Schnieds
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Posted September 29th, 2006 20:00