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Drewster111
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43 Posts
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December 3rd, 2005 23:00
DIMENSION 8400 BIG PROBLEM PLEASE HELP
Hi there to all that could help.
I left my Dimensions 8400 on tonight and went round a friends for a few hours.
I returned, to find that when i moved my mouse to activate the screen, nothing worked..
I went to turn it off by pressing in the start button, and it turned off.
I turned it on, and i heard about 6 beeps, about 2 seconds long each. And then the fan at the back started up and got really fast and loud.... nothing happend...
I checked the ABCD thing at the back, and it was:
A Amber
B Amber
C Green
D Green
And the button at the front is glowing green.
I'm stuck and worried about what to do.. i'm mostly likely going to phone support and ask for someone to come round because i'm not confident enough to find out what the problem is...
Please anyone who can help me out...
Andrew
Message Edited by Drewster111 on 12-03-2005 07:17 PM
177
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Posted December 3rd, 2005 23:00
I'm confused! Title of you're original post says Dimension 8400, but all the subsequent posts say '9300'.
If it's an 8400, you can find details about removing/replacing RAM modules here:
http://support.dell.com/support/edocs/systems/dim8400/SM/parts.htm#wp1052718
If reseating both RAM modules doesn't fix it, pull out the one in connector 2 and reboot with just the one in connector 1. If that works, pull it out of slot 1 and put the other one in slot 1. That way you'll know which one is defective.
Ron
177
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Posted December 3rd, 2005 23:00
Reseat the memory modules. If that doesn't fix it, call Dell for a warranty memory replacement.177
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Posted December 4th, 2005 00:00
Yeah sorry i had to edit my title because i got the dimension version wrong. It was a 8400.thank you for the info.... i think im gonna phone tech support int he morning... im not very comfortable with opening up my computer.. im not that advanced.Andrew.. wish me luck177
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Posted December 4th, 2005 01:00
WOOHOO!!!!A kind friend of mine on msn gave me step by step plans.I have no fixed it! It was just a case of removing each one, 1 by 1, and putting them both in and its fine!!! And as a bonus, for some reason this thing feels faster?Thanks to all who helped me out!!!Andrew177
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Posted December 4th, 2005 02:00
:)
The DDR2 memory modules used in the 8400 are designed to work best in pairs. If only one is installed or one isn't making good contact, the system will run more slowly than when two fully functional modules are installed.
Ron
Drewster111
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43 Posts
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Posted December 3rd, 2005 23:00