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LarsGH

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22 years ago

L

LarsGH

4 Posts

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14296

December 5th, 2004 14:00

Dimension 8300 - can't access BIOS

Hi,

When I try to start up my dimension 8300 all I see is the dell logo with and the F2 and F12 at the top. I can't access my setup by taping on the F2 key, neither can I use the F12 key for selecting the boot menu. If I try to access the setup menu, all I get is: entering setup and it then stops there/hangs? If I try to access the boot menu, all I then get is a beep? If do nothing when the system boots, then it also hangs at the beginning, e.g. never leaves the screen with the dell logo displayed.

My drive A (diskette) is running all the time, but nothing happens? And it doesn’t matter if I connect or disconnect IDE 1 (HD) and IDE 2 (CD-ROM) I can’t get the system to start up.

Do I need a new motherboard?

Thanks in advance!

  • volcano11

    2 Intern

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    27973 Posts

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    Posted December 5th, 2004 15:00

    Have you checked the diagnostic lights on the back of the computer tower?

    Steve
  • LarsGH

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    Posted December 5th, 2004 17:00

    I think that I get the:

    A possible floppy or hard drive failure has occurred.

    But I'm not sure, because the lights are reverse from the lights color shown in the doc, but I'm pretty sure. The HD is working in another PC, and the same goes for the CD-ROM.

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    Posted December 6th, 2004 05:00

    if you're sure that the hdd and cdrom work on a different system, have you checked the cables as well? like check on all the slots on the data cable (check the settings, master, slave and cable select).  i would suggest to unplug the floppy and try the hard drive (with the cdrom unplugged) on either slot of the system board (ide1 and ide2)and clearing the jumper everytime you try one slot.

    if either one of the slots on the motherboard is damaged, you need to purchase a new board or you can opt to get a new system.

    hope this helps :smileyhappy:

    Message Edited by sweetdevil14 on 12-06-2004 01:36 AM

  • LarsGH

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    Posted December 6th, 2004 18:00

    Yes, I have been checking all the cables to and from the HD and cd-rom, and jumpers etc. for one week now, and I'm getting nowhere. It’s frustrating, and I don’t know buying a new motherboard will solve the problem I have, as I’m now sure it’s the motherboard.

    But thanks for you help anyway, really need someone with fresh eyes to “look” at the problem, I’m stocked.

  • isthislive

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    Posted December 6th, 2004 19:00

    LarsGH Hi,

    Had similar problem, nearly lost my hair (and reason). Opened up the big grey box and removed and re-seated graphics card (radeon 9800 pro) and made sure fan was securely seated. Pressed start and all went well. May need more permanent fix as fan seems to work loose, but all is well so far.

    Regards

    isitlive?

  • LarsGH

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    Posted December 7th, 2004 16:00

    I have tried all hardware in a another computer, so it can only be the motherboard, and I'm not going to buy a new one as its very expensive ($240 without VAT in DK). :smileysad: