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Ken at Sunward
9 Posts
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48203
December 5th, 2015 13:00
Dell System Detect problem (Inspiron 3847)
I'm trying to run the "Quick Test" on my Inspiron 3847, because Windows diagnostics reports memory problems and says to contact the manufacturer. When I initiate Quick Test, after a time I see the message:
Secure connection needed to run Dell System Detect. In the Windows taskbar, right-click the DSD icon {0} to open the options menu. Select “Use secure connection (https)” to continue the scan.
There is no DSD icon in the task bar. After a while a DSD icon appears in the system tray. But when I right-click it, it just offers two options: About and Exit. "About" opens a popup that just shows some info about DSD and a "close" button. "Exit", of course, just causes DSD to exit.
By the way, according to my Control Panel Programs list, DSD is installed.
I'm running this in Chrome ver 47.0.2526.73 m
Please advise how to get past this hurdle.
~ Thanks, Ken
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Ken at Sunward
9 Posts
3394
1
Posted December 5th, 2015 14:00
Well, I tried it in IE (11.0.9600) and, on about the third try, it finally worked. I don't know why, but I'm done with this issue.